CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Frederic S.
Efficient and helpful chat and purchase of product for family member. Carewell employees were so helpful and kind. Thank you. We will be back.😊
Response from CarewellSep 20, 2023
Thanks so much for leaving this kind review! We're so happy to hear that you had a great shopping experience with us and we look forward to being your trusted provider!
Nick
I’m going to keep this short and sweet! Muhammad Ali had amazing customer service and I will be a returning customer because of him.
Response from CarewellSep 20, 2023
Thanks for leaving this kind review! He will be thrilled to hear that you were so happy with your service. If you need anything else please don't hesitate to reach out again at (800) 696-CARE. We're here to help!
Connie K.
The representative that helped me update my account and finish my order was so kind and helpful. She is an asset to your company.
Response from CarewellSep 20, 2023
Thanks for leaving us this kind review! We're so happy to hear that we were able to help update your account and place your order. If you need anything else please don't hesitate to call us again at (800) 696-CARE. We're here to help!
Belinda
I’m new to Carewell and I’m very impressed and so pleased!! The 3 representatives that I have spoken with, were so nice and helpful!! They really seem to care about you!! The items that I ordered were shipped to me within 3 to 4 days! I’ll be a loyal customer because I’m very satisfied with their service!!
Response from CarewellSep 20, 2023
Wow, thank you so much for your review! We're so happy that we were able to provide you with such great customer service and we look forward to serving you in the future. Welcome to the Carewell family!
Kathleen W.
Mohammed was a pleasure to speak with! He quickly helped me with my issue and was patient and caring. He is a great asset to your team.
Response from CarewellSep 20, 2023
Thank you so much for these kind words! In the rare case where you do have an issue we always work to get it resolved as quickly and easily as possible. If you ever need more help please don't hesitate to call us again at (800) 696-CARE!
Jennifer B.
I’ve been a customer for years. They have always given amazing customer service and they have the best quality products!!
Response from CarewellSep 12, 2023
Thanks so much for this kind review and for being a loyal Carewell customer! We're glad to hear that we've been able to provide you with great service and products, and we appreciate that you've chosen us for all of your caregiving needs!
Thomas
Carewell places high value on good customer service. They offer quality products, a well designed website that is easy to use to locate and order product, sturdy packaging, speedy reliable shipping and delivery which exceeds the promised date. I have not had the need to try automatic order/ship service or their customer service but I have every confidence both would meet the company's high standard for customer satisfaction.
Response from CarewellSep 12, 2023
Wow, thank you so much for these kind words! We know firsthand how time-consuming being a caregiver is. Our goal is to ease that burden as much as possible. We're thrilled to hear that we were able to provide you with such a good shopping experience and look forward to being your trusted provider for all of your caregiving needs!
Edna A.
Knowledgeable Staff Prompt delivery!!!!
Response from CarewellSep 12, 2023
Thanks for leaving this review! We're so glad that our Care Team was able to help you and that you were happy with the speed of your delivery. We appreciate you choosing Carewell for your caregiving needs!
