CarewellReviews of carewell.com

4.81,522 reviews
Health Equipment

Carewell

About Carewell

The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.

Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: carewell.com
Website: carewell.com
Category: Health Equipment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Carewell reviews

Showing 1,439 reviews with 5 stars · Clear filters

Erica D.
Sep 29, 2023
Chrystal Is Topnotch Rep
Chrystal was awesome when she helped correct the mistake I made in placing my order! Your company needs more like her! The site was was easy to use, the ordering process was simple, the prices were great, but the customer service was Superb!
Response from CarewellOct 3, 2023
Thank you for this kind review! Chrystal will be thrilled to hear that you were so happy with her service. If you need anything else, please don't hesitate to call again at (800) 696-CARE. We're always happy to help!
Brenda B.
Sep 29, 2023
Carewell in Charlotte
Carewell in Charlotte, NC has given me wonderful service experience for many years for online orders. They offer the most professional and kindness shown on each telephone call to place orders. They offer the best price and the very best customer service available for hard to find products also. I placed a recent order and received the items via UPS the very next day (from NC TO FLORIDA). You just don't get that from other distributors. I am a very satisfied customer and will always recommend this company to anyone shopping medical/ health needed items.
Response from CarewellOct 3, 2023
Thank you so much for this kind review! We know how important the products we carry are, so getting them to you quickly is a top priority. We're so glad to hear that you had such a great experience with us and we look forward to serving you in the future!
Roger B.
Sep 28, 2023
Great customer service
Great customer service
Response from CarewellOct 3, 2023
Thank you for this review. We're so glad to hear that we were able to provide you with great service. If you ever need help again don't hesitate to call us at (800) 696-CARE. Our caring team is standing by and ready to help!
Mir M A.
Sep 27, 2023
Great products and services.
Great products and services, backed up by equally good customer support and service.
Response from CarewellOct 3, 2023
We're thrilled to hear that you're so happy with your experience at Carewell! If you need anything else, please don't hesitate to call again at (800) 696-CARE. We look forward to serving you again!
Hank M.
Sep 26, 2023
New product user and use of the Carewell help line services…
I just started using products purchased from CareWell for my incontinence issues. Ordering from the website was easy. I recently had a personal issue with one of the products (didn't like it) and called the Carewell help line. I spoke with Sam who was extremely courteous and understanding regarding my need to switch products. Dealing with Sam was a pleasant experience and my issue was successfully resolved. While still a first time user, I recommend the Carewell family for their choice of products and helpful care and concern with my personal issue.
Response from CarewellOct 3, 2023
Thank you so much for this kind review, and welcome to the Carewell family! We're sorry to hear that you had an issue with your product, but so glad that we were able to resolve it for you. If you ever need anything else please don't hesitate to call at (800) 696-CARE. We look forward to being your trusted provider!
Marcelle Mouracade R.
Sep 26, 2023
Customer service is beyond excellent
Customer service is beyond excellent. Employees are polite and respectful. I always get the help I need. I’m grateful to have found such a supportive company to deal with.
Response from CarewellOct 3, 2023
Wow, thanks so much for your kind words! We're so grateful that you chose us for your caregiving needs. Please don't hesitate to call us again at (800) 696-CARE if you need anything else. We look forward to serving you in the future!
Rae
Sep 23, 2023
I always buy Carewell
I really like Carewell I like your products. You have what I need..my specialist that I spoke with tonite was very good no excellent very personable. I will be placing my order very soon.
Response from CarewellOct 3, 2023
Thank you for leaving such a kind review! We're so happy to hear that you had a great experience with our Care Team. If you need any more help choosing a product or even placing your order please don't hesitate to call us again at (800) 696-CARE. We're here to help!
Marilyn T.
Sep 22, 2023
Please give this company a try! You won't be dissapointed!
Please give this company a try! I highly recommend from personal experience! Many run to Amazon & stop there to shop. Carewell has much to choose from, prompt service, friendly customer service & fast delivery. PLEASE SUPPORT THIS COMPANY INSTEAD OF THE BIG PLACES OUT THERE!!!
Response from CarewellOct 3, 2023
Wow, thanks for your kind words! We're so glad to hear that you had such a great experience with us and we truly appreciate your glowing recommendation! If you ever need any more help, please don't hesitate to call us again at (800) 696-CARE. We're here to help!

CarewellReviews of carewell.com

About Carewell

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

CarewellReviews of carewell.com

Carewell reviews

Chrystal Is Topnotch Rep

Carewell in Charlotte

Great customer service

Great products and services.

New product user and use of the Carewell help line services…

Customer service is beyond excellent

I always buy Carewell

Please give this company a try! You won't be dissapointed!

About Carewell

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

Carewell reviews

Chrystal Is Topnotch Rep

Carewell in Charlotte

Great customer service

Great products and services.

New product user and use of the Carewell help line services…

Customer service is beyond excellent

I always buy Carewell

Please give this company a try! You won't be dissapointed!