CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,439 reviews with 5 stars · Clear filters
G.l. R.
Ordering was simple and quick. Partial return was handled professionally. All concerns were taken into consideration
Response from CarewellOct 30, 2023
Thanks for your kind review! We're glad that we were able to get your order and your return taken care of in a timely manner. If you ever need help with anything else please don't hesitate to call us at (800) 696-CARE. We're here to help!
Gail D.
Incontinence is a difficult problem to deal with on a daily basis. Your options and courteous staff make it much easier to navigate my personal needs and make changes as needed.
Response from CarewellOct 30, 2023
Thank you so much for your kind review. As family caregivers ourselves, we know that having the right product is key, but also that kind and courteous service goes a long way. We're always happy to help, and we sincerely appreciate you choosing us to be your trusted provider!
Jimmie J.
Every time I order staff is always very friendly knowledgeable and always come through like they say they will. My order usually always comes within three or four days. Carwell has a good caring group of people working there and I appreciate that.
Response from CarewellOct 30, 2023
Thank you for your kind review! We know how important these products are, so we work hard to get them to you as quickly as possible. In the rare case that you ever have an issue with your order, please give us a call at (800) 696-CARE so that we can make it right. We're here to help!
Jessie
Excellent agent always good advice and your products are depended items.. Thank you
Response from CarewellOct 30, 2023
We're so glad to hear that you were happy with our service and with the products that you ordered! If you ever need more advice or another product recommendation, please don't hesitate to call us at (800) 696-CARE. One of our Care Team members would be happy to help!
Sherrie W.
Carewell has great customer service and always helps me to stay stocked up with the items I need to care for my loved one at home. They are never back logged or out of stock.
Response from CarewellOct 30, 2023
Thank you so much for the kind review! We know these products are important, so we work hard to make sure they're available and arrive as quickly as possible. If you ever do find that your favorites are out of stock, please don't hesitate to call us at (800) 696-CARE. We'd be happy to recommend a similar alternative!
Laura G.
My products were exactly as explained to me by the helpful operator. I received them in 2 days just as I was told. Quality is wonderful. I will continue to order products for my needs for good. I highly recommend Carewell to everyone!
Response from CarewellOct 30, 2023
Thanks for the glowing recommendation! We're so happy to hear that our Care Team was able to help you find the right products for your needs. We work hard to make sure that your orders arrive as quickly as possible, but if there is ever a rare case where you have an issue with your order, please don't hesitate to call us at (800) 696-CARE. We'll do whatever it takes to make it right!
John V.
Stephanie gave great service, thank you
Response from CarewellOct 30, 2023
Thank you for the kind review! Stephanie will be thrilled to hear that she was able to offer great customer service to you. If you need anything else, please don't hesitate to call us again at (800) 696-CARE. We're here to help!
Donna R.
My phone call was answered promptly by a very pleasant young lady who answered all my questions. Made me feel very comfortable using the Calcium Algenate Medihoney dressing on my husband's leg wounds.
Response from CarewellOct 30, 2023
We're so glad to hear that we were able to help you get the right product for your husband. As family caregivers ourselves, we know that kind and courteous service is important. If you need anything else please don't hesitate to call us again at (800) 696-CARE. We're always happy to answer questions or make product recommendations for you!
