CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Pepper R.
I definitely recommend Carewell. Their customer service is great. They are kind, helpful and more importantly they go the extra mile.
Response from CarewellJan 23, 2024
Thank you for the kind review! We're so glad to hear that our Care Team was able to provide you with a great experience and we truly appreciate you recommending us to others. Thanks for being part of the Carewell family!
Barbara C.
Excellent service very prompt delivery and discreet. They have everything you could possibly need to help with your disability. Whatever that may be highly recommend this to many people. Thank you for being there for us number 10 on my scale.
Response from CarewellJan 23, 2024
We're so glad to hear that you're happy with our products and shipping. We know that the products we carry can be sensitive, so we work hard to make sure orders are shipped discreetly. If you ever have questions about any of our products please don't hesitate to call us at (800) 696-CARE. We're here to help!
David M.
The product was shipped promptly and arrived on time. It was new and in perfect shape. Their website gave good information for me to use to help me make an informed decision.
Response from CarewellJan 23, 2024
We're so glad to hear that you're happy with your order and that we were able to help you get a product that works well for you! We try to make our website as easy to use and informative as possible, but we're always here if you have questions. Just give us a call at (800) 696-CARE.
Yolanda S.
Because I order my daughter pull up
Response from CarewellJan 23, 2024
Thank you for your kind review! We're glad to hear that we're able to help you get a product that works well for your daughter. Thanks for choosing Carewell to be your trusted provider!
Frances L.
I have been a customer of Careweell for several years now. Each time I need something for personal care I call Carewell. The latest order I spoke with Sian. About 2 days later my order arrived!
Response from CarewellJan 23, 2024
Wow, thank you so much for your kind words and for being such a loyal Carewell customer! We're so glad to hear that we've been able to offer you guidance around products as well as fast shipping on your orders. If you ever need any help please don't hesitate to call us at (800) 696-CARE. We're always happy to help!
Pamela S.
Carewell.com has the best customer service bar none! They go above and beyond to solve any issue you may have. I've never been happier with my delivery results. They are always on time!
Response from CarewellJan 24, 2024
Wow, thank you so much for your kind words! We're so happy to hear that you've had great experiences with our Care Team. If you ever need more help don't hesitate to call us at (800) 696-CARE! We're available 24/7 and we're here to help!
Kimber
Great customer service, product selection and availability, and the shipping is amazing. When other large companies promise days with memberships, Carewell exceeds with standard shipping. Love their subscription service, but again product selection and availability far exceeds expectations.
Response from CarewellJan 24, 2024
We're so glad to hear that you're happy with our Care Team, products, and shipping! We know our products are important, so we work hard to ensure we carry a wide variety and that they arrive to you as quickly as possible. If you ever have questions about a product or need help, please don't hesitate to call us at (800) 696-CARE. We're here to help!
Susan S.
I ordered the wrong product and called to see about returning it but, I had opened the product so no returns or exchange; that was fine with me because I should’ve paid attention to the package instead of opening it. When I called about the exchange the representative explained why they couldn’t do. She was very polite and helped me to order the correct item. Carewell has excellent products and a very nice and helpful customer service. I will definitely keep on using this company for my needs in caring for my soon to be 88 year old mother. The name of the company fits their customer service representatives. Thank you Carewell.
Response from CarewellJan 25, 2024
Thank you for your kind review! We're sorry to hear that you had an issue with the first product you ordered. If you ever have questions about sizing, fit, or anything else to do with our products please give us a call at (800) 696-CARE. Our knowledgeable Care Team would love to help you find the best product for your needs!
