CarewellReviews of carewell.com

Response from CarewellJun 8, 2026

Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that our team member provided such excellent support by truly listening to your needs and questions. We always want our conversations to feel helpful and personalized, so it is wonderful to know that her recommendations gave you options you are excited to try. We are grateful for your kind words and your trust in Carewell. Please feel free to reach out to us again whenever you need assistance—we look forward to hearing how those products work out for you!

Response from CarewellJun 8, 2026

Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that our team member provided such excellent support by truly listening to your needs and questions. We always want our conversations to feel helpful and personalized, so it is wonderful to know that her recommendations gave you options you are excited to try. We are grateful for your kind words and your trust in Carewell. Please feel free to reach out to us again whenever you need assistance—we look forward to hearing how those products work out for you!

Response from CarewellJun 8, 2026

Thank you so much for sharing this wonderful feedback! We are absolutely thrilled to hear that our team member was so courteous and helpful during your interaction. We know that navigating care supplies can sometimes feel overwhelming, and our team strives every day to bring patience, warmth, and true support to our customers. Knowing that he made you feel cared for—to the point of wanting to give him a hug—means the world to us and tells us we are doing our job right. Thank you for your incredible kindness and for being a part of the Carewell family. We look forward to being here for you whenever you need us next!

Response from CarewellMay 26, 2026

Thank you very much for taking the time to share your positive experience with us! We are delighted to hear that your order arrived promptly within two days, well-packaged, and at an excellent price. Providing fast shipping and immediate phone support without long wait times is exactly what we strive for at Carewell. We are especially glad that you enjoyed a hassle-free ordering process. Because Carewell does not accept insurance, Medicare, or Medicaid as a form of payment, we are able to eliminate the usual paperwork, long waiting periods, and red tape that customers often face elsewhere. Please note that items purchased through Carewell are not eligible for Medicare reimbursement. However, if you ever need to submit a claim to a private insurance provider, we are always happy to provide you with an itemized receipt for your submission. We truly appreciate your business and your recommendation. We look forward to supporting you with all your future care supply needs!

Response from CarewellMay 12, 2026

Thank you so much for your incredibly kind words! We are thrilled to hear that Carewell has consistently exceeded your expectations. Knowing that our product selection meets your standards for high quality is wonderful, but we are most proud of your praise for our team. We believe that providing medical supplies is about more than just a transaction; it is about providing "seamless and reassuring" support during important times. Our staff strives every day to be knowledgeable and compassionate, and it is rewarding to know that their efforts to "go the extra mile" have made such a positive impact on your experience. We are truly honored by your confidence in recommending us to others. We appreciate your trust and look forward to continuing to provide you with the reliable supplies and outstanding support you deserve.

Response from CarewellMay 12, 2026

Thank you so much for the incredible feedback! We are honored to be described as the best company you’ve dealt with. Our goal is to provide a support system that is as reliable as it is kind, so hearing that our team was consistently friendly, courteous, and helpful means the world to us. We also know that when it comes to caregiving, "ahead of time" is the best kind of delivery. We’re thrilled that our shipping speeds exceeded your expectations! Thank you for your trust and for recommending us so highly. We look forward to continuing to provide you with that same 100% effort in the future.

Response from CarewellMay 4, 2026

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our phone support team was helpful and that you are enjoying the speed of our shipping. We are especially glad to see that our Auto-Ship program is working so well for you. Providing a reliable 60-day delivery schedule with a 5% savings is exactly how we aim to make caregiving a little easier and more affordable. It’s wonderful to know you have one less thing to worry about on your to-do list! We truly appreciate your business and your trust in us. We look forward to continuing to support you with your future orders.

Response from CarewellApr 28, 2026

Thank you so much for sharing your experience! We are delighted to hear that our team was able to help you navigate your orders and ensure you received the correct items. We understand that finding the right care supplies can sometimes be a bit of a process, and we never want our customers to feel stuck with a mistake. Providing friendly, knowledgeable support to help you find exactly what you need—and getting it to you immediately—is exactly what we strive for at Carewell. We truly appreciate your business and are so glad we could make the exchange process smooth and "hassle-free" for you. We look forward to supporting you with your future orders!