CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Susan A.
Quick response and customer oriented solution to an issue. As always, an excellent product!
Response from CarewellFeb 14, 2024
Thank you for your kind review! We're so glad to hear that our Care Team was able to help you find a solution and a great product for your needs. Don't hesitate to call us again if you have more questions, we're always happy to help!
Rose
This company is great! My issue was handled professionally and pleasantly. I felt like the customer service rep really cared.
Response from CarewellFeb 14, 2024
Thank you for the kind words! We're sorry to hear that you had an issue but so glad that our Care Team was able to help you with a resolution. If you ever need more help in the future don't hesitate to call us at (800) 696-CARE. We'll always do whatever it takes to make it right!
Julie H.
"I love Carewell. I have told my PT person from the VNA and the nurses from the VNA and the home health aides from the VNA that your prices were better then Amazon, and for thins that I needed repeatedly, the subscription plans were great. They are telling their clients. And the man on the phone was friendly and helpful and I enjoyed talking to him. He was in Ontario. I meant to get his name and tell his supervisor that he had done a great job, and if he lived in my area, I would want him to work for me. He represents your business in a very positive way. If there’s any way you can figure out who I spoke to and relay the information to his supervisor he deserves recognition for the great job he did. And maybe even let him know that. Thank you for your services provided. Julie Heller "
Response from CarewellFeb 6, 2024
Thank you so much for your kind review! We're so glad to hear that you had a great experience with our Care Team and that we were able to help you get the best products for your situation. We truly appreciate you telling others about your experience with us. Thanks so much for being part of the Carewell family!
Cheryl A E.
Their prices are cheaper and delivery is faster. They are friendly on the phone.
Response from CarewellFeb 6, 2024
Thanks for the kind review! We work hard to have the most competitive prices possible, so we're glad to hear that you're happy with our pricing! If you ever need help with a product or have questions, please don't hesitate to give us a call at (800) 696-CARE. We're here to help!
Karen K M.
Today I received my monthly subscription order for my supplies and it was accidentally doubled. I contacted Angel on the Chat line and she was able to retrieve my account and straighten out the mix up with kindness and efficiency. She truly was my ANGEL today. Thank you so much for your wonderful customer service and kindness. You have a wonderful company in Carewell!
Response from CarewellFeb 6, 2024
Thank you so much for your kind review! We're sorry to hear about the issue with your order but glad that our Care Team was able to quickly take care of the situation for you! If you ever have questions or need more help don't hesitate to call us at (800) 696-CARE. We're always happy to help!
Gary N.
Carewell is the best they are professional, courteous and great to deal with
Response from CarewellFeb 6, 2024
Thank you for your kind words! As family caregivers ourselves, we know that kindness goes a long way. If you ever need help with a product or have questions, please don't hesitate to reach out to us at (800) 696-CARE. We're always happy to help!
Teresa H.
Easy to order and was delivered where specified. Thanks
Response from CarewellFeb 6, 2024
Thanks for the kind review! We're glad to hear that you're happy with your delivery and the ease of ordering. We work hard to make it as easy as possible to get what you need on our site, but if you're ever having trouble or have questions don't hesitate to call us at (800) 696-CARE. We're available 24/7 and always happy to help!
Peter O.
Carewell has always provided efficient and very friendly service every time I place an order.
Response from CarewellFeb 6, 2024
Thank you so much for the kind review! We're so glad you've had great experiences with our Care Team. Next time you need help ordering don't hesitate to call us again at (800) 696-CARE. We're always happy to help!
