CarewellReviews of carewell.com

Response from CarewellJul 28, 2026

Thank you so much for taking the time to share your feedback! We are delighted to hear that finding and purchasing your care supplies was such an easy process and that the discount was helpful to your budget. We know that every caregiving situation is unique and that buying in bulk isn't always practical. That is why we make sure to offer flexible quantity options so you can order exactly what you need, when you need it, without extra clutter or expense. Thank you for your trust in Carewell. We are so glad to hear you'll be using our services again, and we look forward to supporting you on your next order!

Response from CarewellJul 28, 2026

Thank you so much for this incredible review and for being a part of the Carewell family! We are deeply honored by your long-standing trust in us and thrilled to hear that our products and amazingly quick delivery have consistently met your health needs over the years. Knowing we have earned your trust over more than a decade means everything to our entire team. We work hard every single day to ensure your care supplies are reliable, high-quality, and arrive right when you need them. Thank you for your incredible loyalty and support throughout the years. We look forward to continuing to provide you with the same trusted service for many more years to come!

Response from CarewellJul 28, 2026

Thank you so much for taking the time to share your feedback! We are so glad to hear that the Cardinal bed pads are working so well for you and your husband. Caring for a bedridden loved one comes with unique challenges, and having reliable, high-quality supplies that you can trust to keep him comfortable makes all the difference. Knowing that these pads are making your daily care routine a little easier means the world to us. Thank you for your trust in Carewell and for being a part of our family. Please feel free to reach out whenever you need to restock—we are always here to help support you both!

Response from CarewellJul 28, 2026

Thank you so much for taking the time to share this wonderful review! We are absolutely delighted to hear that our team member was so nice and knowledgeable, and that your order was filled perfectly! Our team takes great pride in knowing our products inside and out so we can help you find exactly what you need with zero hassle. Ensuring your orders are complete, accurate, and handled with care is always our top priority. Thank you for choosing Carewell and for being a valued part of our family. We look forward to taking great care of you on your next order!

Response from CarewellJul 28, 2026

Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to hear that our Auto-Ship program makes sending your mother's monthly supplies seamless and stress-free. We know how important clear communication is when managing care for a loved one, which is why we always aim to keep you informed every step of the way—from advance delivery reminders to prompt updates if a delay ever occurs. Knowing that these features help you tailor shipments to your family's exact needs means the world to us. Thank you for your trust in Carewell and for allowing us to support you and your mother. We look forward to taking great care of your upcoming shipments!

Response from CarewellJul 28, 2026

Thank you for sharing your feedback! We are thrilled you enjoyed connecting directly with a real person right away. We know how frustrating automated phone menus can be, which is why we prioritize fast, friendly human support for every call. Providing that personal touch is at the heart of what we do. Thank you for choosing Carewell—we are always here whenever you need us!

Response from CarewellJul 10, 2026

Thank you so much for taking the time to share this wonderful feedback! We are absolutely thrilled to hear that our family-owned values shine through in the care and service we provide. As a family-owned company, we know firsthand that caregiving is deeply personal. That is exactly why we work hard to offer a wide variety of high-quality products, so caregivers like you can easily tailor the care to your loved one's exact, unique needs. Knowing that we have consistently supported you with great customer service and quick shipping over the past several years means the world to us. Thank you for your incredible loyalty and for being such a valued part of the Carewell family. We look forward to being here for you and your loved one for many more years to come!

Response from CarewellJul 10, 2026

Thank you so much for sharing your wonderful experience with us! We are absolutely honored by your kind words and thrilled to know that Carewell has earned your trust as a reliable place to shop online. We completely understand that schedules change and accidents happen, which is why our customer service team is always here to step in and help. We are so glad our representative was able to quickly correct that delivery date for you and make the process completely stress-free. Keeping our word and delivering your essential supplies exactly when you need them is our top priority. Thank you for your loyalty and for taking the time to highlight our team's support. We look forward to taking care of your next delivery!