CarewellReviews of carewell.com

Their orders delivered with fedex the stinky carrier, my order of 96x ct adults briefs with tabs were in a stinky package box, if outside package box stunk no doubt inside order would stink as well!!!!!

I was shopping a product and inquired about a sample. I was told the best they could offer is buy a package and try one and if it didn't work out they'd make it right. So I spent 35 bucks and ordered. They product didn't fit or perform per the manufacters description. I contacted Andrea in customer service. The answer was nothing we can do BUT we'll give you 10 bucks off to try another...so it will only cost me 24 bucks to possibly get hosed by a different manufacturer? Bottoming. This is a third party storefront only. They do not stand behind ANYTHING they sell. They just sell. Do you really want to buy from a Company that can't and will not take responsibility for the products it choses to represent. Don't get burned. Keep on shopping for a company that walks the walk not just talk the talk.

Please, don’t order anything from this company! Please don’t sign up for the autopay they took 400 dollars off my bank card! For 6case of milk! I only ordered 2 case every other week! I have been a great customer and it’s unfortunate they would charge my card! I have file a dispute with my bank but the money is gone ! I told them to cancel my order! They tried to hurry up and create a shipping label! Low down company out here taking advantage of caregivers

I ordered a tub transfer chair. Website promised delivery in 1-2 days. After 4 days, learned it had not been shipped and contact with customer service said order could not be cancelled until received and then refused or contact them for return. I ordered from Carewelll because they promised 1-2 day delivery. Their website should be updated with accurate information and provide a way to cancel an order.

I tried using this site. Made me create an account to buy something. I should be able to check out as guest. Anyway I tried to create account and it would not let me. Which means I can't buy anything. Makes no sense to run an online business like this. Guess they really don't need the business 🤷

They canceled my autoship formula order and never informed me. They also always delivered 2-3 days after the expected delivery window. Unreliable and unprofessional.

Stop calling protective briefs 'adult diapers' on your commercials. That is very insulting and undignified. .

I ordered incontinence bedliners and have only had them eight months and they’ve already began developing holes. They are not washed even one time a week. Other brands I have purchased and had longer and still in great condition. I also expected the liners to be “quilted” as in the Copier is attached to the bottom layer however that is not the case so it does lead to them leaking easily. Also, they are not waterproof. They do leak through the bottom layer.