Melissa
Wonderful service, wonderful people
This is a wonderful service with very kind, knowledgeable people. They helped us navigate a very difficult time in our lives to ensure that we found the absolute best care for our father.

CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Therapy & Senior Health · Midland, Michigan
Excellent
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4,126 approved reviews, newest moderated first
Melissa
This is a wonderful service with very kind, knowledgeable people. They helped us navigate a very difficult time in our lives to ensure that we found the absolute best care for our father.
Kim
Jodi was extremely helpful in locating a suitable facility and setting up appointments. My disappointment came with regard to finances. She repeatedly stated she would negotiate on my behalf and work her magic with the quoted numbers, but once we received the initial pricing and expressed interest, there were no adjustments made or negotiated. Though I pushed back several times, she said it was the best they could do. In the presence of the facility salesperson, when prices were quoted, Jodi stated, I will work my magic and get these numbers down. This indicated to me that this was standard practice and there would be some cost relief. I just felt misled.
Response from CarePatrol Franchise SystemsMay 27, 2021
We are sorry to hear that you did not have a favorable experience. Our senior care advisor did work to negotiate, unfortunately, the community was reluctant to provide further discounts from the ones already provided. We do hope that you are satisfied with the quality of care your parents are receiving. Our mission is to provide quality care for families in need.
Alma
Job well done
Deb R.
Very informative with an understanding of our very complicated situation. The staff at The Collier is so friendly and helpful. I didn't expect the custom help they offered and the help they have a heart from the Admin and entire staff. I wouldn't have known about this facility without Bruce Lopes.
David
Jodie and Tracy of the CarePatrol team did an excellent job in finding my father an assisted living He had extensive skilled care needs and there was great time pressure to move dad. Care-patrol was aggressive and yet compassionate making our family feel like their top priority even though they have many other clients to attend to. They always kept us updated and were professional and honest through the process. Thank you again CarePatrol!
kathleen A.
I am the health care surrogate for my Uncle and when he had been in a rehabilitation I was told he would more than likely need to go to assisted living when he was released. My Uncle was strongly resisting going to assisted living for the extra care that was needed. When I called Rob from Care Patrol he completely understood and sent me the options in the area to look over so I had an idea of where he would end up. When it was time for my Uncle to leave rehabilitation and we were driving to his home, I knew he could not be alone and made an emergency call to Rob at Care Patrol and in less than an hour he found us a great place right in our neighborhood. This is a fabulous service and when I spoke to relatives out of state they also new of this service and said the same thing, Great Job Rob!!
Sajjad H.
Social communities very well and give you direction as to the best place for your loved one. They scheduled tours quickly and were there to answer any questions we had. Highly recommend them. There is so much to finding the right place and they take that worry away for you.
Christine
CarePatrol helped me choose the right place for my father. I went back and forth between places and ultimately, CarePatrol found us a spot in a place I had originally turned down. Jordan met me at every community and asked all of the questions I wasn't thinking about. It was great to have someone help me navigate through this process since I don't have any siblings to help me. Excellent rating from me in every way.