CarePatrol Franchise SystemsReviews of carepatrol.com

Care Patrol - Prescott Valley, AZ Mark did an excellent job relocating my 95 year old mother. He showed us a number of options in our budget and was very knowledgeable about what was available in our area. I would not hesitate to recommend him and his company.

The rep was proactive to the point of being intrusive. She was determined to get my mother into an assisted living facility where they were “running a special” even though it was obvious that what my mother needed was a skilled nursing facility. When I did get my mom into a SNF, the representative made her disapproval clear - no doubt because there was no longer a commission involved. Dealing with Care Patrol made a stressful situation worse. To the rep’s credit, she did urge me to call an ambulance for my mom when I was unsure what to do, and I appreciate that, which is why I’m giving 2 stars instead of only 1.

Sharon was awesome. She repeatedly went outside and walked all over the parking lot to make sure she found exactly what we wanted. She didn’t quit until we were 100% happy with our selection. She was very professional and timely with everything. The rest of the staff was very kind as well. My husband is a diabetic and his blood sugar was dropping. They sprung into action to make sure he had something to eat to raise his blood sugar back up. I say all of this to say a little kindness goes a long way and when we need a new car again they will get our business again! They have a life time customer in us. They are also very informative about their vehicles.

While I have not made a firm decision on a facility for Assisted Care, we did use the search services at a couple of Care Patrol locations to get a feel for the process and it was very helpful in sorting thru the many choices

Christine Garcia has been so helpful with providing us information necessary to find a place for my mother-in-law, and has followed up with us to be sure everything is in place, we truly appreciate all her efforts!!

We have worked with Cindy Evans who has been very helpful to us and very supportive to our mother. This has not been an easy time for our mom as she does not want to move, but Cindy has been concerned, supportive and understanding through the process. Cindy has been available to answer all of our many questions about the process in a very timely manner.

They were very knowledgeable, caring and patient. I really felt like they were there for me to help provide all the info I needed to make the best decision for my Mother. It was comforting to know I had someone to help me in the process when I needed to relocate Mom and place her in an Assisted Living Community..

Rich was very helpful at a time when we were under a lot of stress and needed guidance. Thank you for your efforts!