CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
carepatrol.com
Website
carepatrol.com
Category
Therapy & Senior Health
Location
Troy, Michigan
Listed on Five Star Index
2026
About these reviews
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The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
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The help that we received from Barbara with Care Patrol was invaluable. We had only a couple days to find a suitable assisted living home for my aunt and Barbara knew her stuff. She showed us the places that would best fit our needs and within a few days she was moved in and getting the care she needs. Thank you Care Patrol and Barbara for making an overwhelming situation a lot easier to navigate.
Response from CarePatrol Franchise SystemsMay 5, 2018
Barbara is a miracle worker and very dedicated. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
LW
LW
Care Patrol is amazing!
Care Patrol was absolutely amazing with helping my family. We had to move our mother from Florida to Virginia. Our representative (Angela W.) in Florida was so nice, patient, comforting, and helpful with recommendations. She got us in touch with a realtor and social worker in FL, and representatives for assisted living in Virginia.
We moved our mother to Virginia, and the CarePatrol worker here (Christina E.) in VA was SO great! She helped us with assisted living, came with us for the tours, helped with financial stuff, and walked us through different things we needed to do with moving our mother up here. There was so much to do, and everything was overwhelming. Christina was calm, patient, nice, knowledgeable, responded to my emails and phone calls quickly, and such a tremendous help. She even contacted me, to make sure all was OK, once our mother moved into assisted living.
I was so lost on where to start with helping our mother. The guidance CarePatrol gave us from beginning to end was incredibly appreciated and excellent. I am so thankful for CarePatrol, and the wonderful team they have!
Response from CarePatrol Franchise SystemsMay 5, 2018
TEAMWork is something we pride ourselves in. I am glad we could help. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
DE
Demetri
I received positive feedback from the…
I received positive feedback from the owners of the assisted living places I visited about Paula Sotir. They sang her praises.
Response from CarePatrol Franchise SystemsMay 5, 2018
I am not sure if Paula is a good singer, but I am very happy that you trusted us with your search. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
NI
Nico
Simple, quick, and high quality service!
Jenn was a godsend. Without her we would have been lost and likely still searching for a place our mother could live comfortably. Now, after only a couple short weeks, we can rest assured that she is well cared for.
Response from CarePatrol Franchise SystemsMay 5, 2018
Jenn is one of our newer owners, but she is a pro. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
BR
Bruce
David Lanter was very helpful & I felt…
David Lanter was very helpful & I felt confident in all his suggestions & advise. Bruce Terril
Response from CarePatrol Franchise SystemsMay 5, 2018
David treats everyone like they are his only client
Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
DO
Dorothy
My CarePatrol rep Marion L was…
My CarePatrol rep Marion L was excellent. This was a very emotional time for me however, Marion knew just what questions to ask and found an excellent place for my husband and even worked out the cost so we could afford the studio apartment.
Response from CarePatrol Franchise SystemsMay 5, 2018
Thank you, the Baltimore team truly cares. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
PA
Paul
Mary Ellen of CarePatrol was Tremendous
Mary Ellen of CarePatrol was tremendous. Under a very short time frame, she secured a new assisted living facility and arranged for the moving of possessions for my father. I highly recommend her and CartePatrol.
Response from CarePatrol Franchise SystemsMay 5, 2018
Mary Ellen is a great addition to the CarePatrol family. So happy that you trusted your search with CarePatrol.
Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
EL
Ellen
This was my second experience using…
This was my second experience using CarePatrol and they have been incredibly professional and helpful each time.
Response from CarePatrol Franchise SystemsMay 5, 2018
Thank you for the business and tristing CarePatrol multiple times.
Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol