CarePatrol Franchise SystemsReviews of carepatrol.com

Anna M helped us transition our loved one to a fabulous facility. She listened to our needs and guided us through all details from beginning to moving day. She managed all tour appointments & joined us. She truly wants the best for your loved one.

Our Care Patrol representative Anna M was wonderful. She definitely went above and beyond what was expected. She was knowledgeable and caring and a great resource when we had questions. I would definitely recommend her service.

Doyle has always been consistent. When he heard that Imperial Plaza was closing their Assisted Living, he was proactive and reach out offering a recommendation right away. In less than 48 hours, my dad was approved to become a resident at the Elizabeth House Assisted Living. I’m beyond grateful for the services provided through Care Patrol. Thank you so much! Sincerely, Naomi

Ron called up memory care homes that he knew would fit my situation. I loved the first one we visited and signed with them. They fit every category that I wanted for my mom. This made the horrible idea of leaving my mom with strangers a little easier. I did not even know about the facility. It is convenient for me to visit and simply amazing!! Thank you Care Patrol! You are amazingly helpful. Made it easier to make the decision. Kathy C.

The Charlotte office of Care Patrol assisted me with my parents' move. We began the planning last November, in the middle of Covid. This past Monday, my parents arrived from Massachusetts, a 900 mile trip for them. Throughout a very emotionally and logistically difficult move, Jamie from CarePatrol was knowledgeable, caring, professional and compassionate. As someone with a very time consuming and intense job in the middle of a pandemic, Jamie's help made an extremely complicated and overwhelming move manageable. The questions he asked about everything from my parents' personalities and preferences to their finances and priorities helped to narrow the search. Jamie very patiently answered all of our questions and followed up promptly. His suggestions on managing the move itself made the process far more achievable. I can't imagine better thanks than the smiles on my parents' faces when they arrived at their new home Monday. I'm grateful for all the help, especially with research at the beginning of the process. Having someone to help, answer questions, and break down what needs to be done is a huge help in facing such a huge, scary and emotional transition.

When my son was to be released after a long hospital stay, but still needed more care than I could provide at home, I was referred to CarePatrol by the hospital social worker. What a great service! I wouldn’t have even known where to start, but my assigned CarePatrol advisor arranged visits and tours and we located the ideal Assisted Living facility. I am so appreciative of this excellent service, especially as our advisor will continue to be available as long as we need a connection to needed care.

Sandi was blessing for us. She provided a lot of information, in a timely manner that was not overwhelming. She listened a lot to what the circumstances and needs were, and gave us access to virtual tours and system virtual meetings to hear providers Sandi thought could meet our needs. She was always accessible (even after hours) and followed up after we made our choice. In short, our trust in her was justified.

I received the BEST service. Bonnie was very helpful and great to work with. She provided a lot of information and care. BIG thank you.