Patricia S.
The representatives are kind and…
The representatives are kind and helpful all the time. You are given opportunities to grow. It encourages workers to be professional and thorough.
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

Hospital & Emergency · San Clemente, California
Excellent

Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
1,419 approved reviews, newest moderated first
Patricia S.
The representatives are kind and helpful all the time. You are given opportunities to grow. It encourages workers to be professional and thorough.
Gale G.
They are Doing good they just need to have a little bit more communication With each other than that. I enjoy working for Carelinx
Theresa W.
Always ready to help both the clients and workers
Elisabeth M.
Great communication.
Luz J.
Is easy to get clients to work with I im just waiting for the clients that live close by.
Tiffany T.
6 months ago I signed up and searched caregivers in the area. I messaged dozens of caregivers, and none even replied. I asked for interviews thinking maybe they would respond then, but no. Finally we have gotten 1, and she’s great, but we have invested a lot of time and had to wait till she was off maternity leave. There should be a way to indicate if a caregiver is not accepting new clients or some way to show where they have openings in their schedule. It would be very helpful. Also if Carelinx removed inactive or duplicate caregiver listings.
Uchizi
Great company with daily pay schedules.
Delisa K.
Payment acceptance takes too long and deposit.
Response from CareLinxMay 24, 2023
Hi Delisa, thank you very much for taking the time to leave a review. Your feedback is incredibly valuable to us. Payment works the same for all homecare caregivers on the platform. Caregivers are expected to submit their timesheets on an agreed upon cadence (weekly/biweekly/after each shift/etc.) and then clients/care managers are given two business days to approve/reject those timesheets before the invoice is captured/approved via our autopay process. Once an invoice has been approved, direct deposit occurs within 2-5 business days. The exception to this timeline being if the client's payment source is ACH, in which case that wait time is 7-10 business days after an invoice has been approved. Missing shift requirements like clock-ins/clock-outs or missing care plans (when they are required by the program) may cause delays to the payment process. Should you wish to discuss this further kindly contact our Caregiver Support line 855-231-4728.