caredge.comReviews of caredge.com

While watching YouTube videos can help a person prepare to purchase a vehicle, how often do people purchase one? Once every 4-6 years? I didn't want to experiment with how much I remembered from the videos when negotiating our purchase nor did I want to spend a full day at a dealership doing this so I retained CarEdge to negotiate for us and it was the best $999 dollars I've spent. First, they helped us find the car. Second once we found the car, they negotiated the terms of the agreement for us. While negotiating we were in constant contact with our CarEdge rep, Anthony in our case, and completed prior to going to the dealership to do the test drive. Third, because everything was negotiated before we arrived, and we had copies of the documents that the dealer had, none of the documents to be signed at the dealership were foreign to us. Because the sale was negotiated prior to arrival we were only at the dealership for two hours. It would have been less had the dealership had more finance people working that day. Finally, Anthony, our last rep (CarEdge provided us with two) was available whenever we had questions. We never had to wait for him. Those considering using this service should know that they will receive two reps to assist them with their purchase. At least we did. This fact is something that CarEdge can do a better job of sharing with new customers because I didn't know this at first. The first person who'll reach out to you will be the person assigned to help you find the car you want. In our case that was Collette and she was great. Once you find your car, then the second person, Anthony in our case, negotiates the deal. Again I didn't know at the beginning that this was the flow so I had a couple of hiccups because of this ignorance. But if you know this going in, and if CarEdge makes it a point in the future to make sure potential clients know this at the beginning, the experience will be great! Anthony was also great for us!

I bought the concierge service. I worked with Joe Hoffman to find a very specific car (2026 Honda Pilot Black Edition in the color black) and Joe got me a great deal with the dealer.

I had been searching for about three weeks for a very specific vehicle: a 2023 or 2024 Nissan Pathfinder Rock Creek in Baja Storm. It is not a common vehicle in New England, so I kept finding examples in places like New Jersey, Florida, and Texas. The process was becoming incredibly frustrating. More than once, a dealer would tell me to come in or keep me engaged, only to suddenly say the vehicle had “just sold” and then try to push me toward a different color or another vehicle entirely. The last straw was when one dealer told me the vehicle was already sold, but I later saw it was still listed for sale and even had another salesperson from the same dealership reach out to me about it. Once I called that out, communication stopped. That was when I reached out to CarEdge, and working with Josh completely changed the experience. I told him exactly what I wanted, and he took the time to gather all the details and seriously hunt it down. This was not an easy search, but he stayed on it. He spoke with multiple dealers, helped identify which ones were giving off red flags, and was honest with me about which dealerships were not being fully transparent. After about three weeks, Josh found the right vehicle in New Jersey and was able to negotiate the price down significantly after speaking directly with the manager and using the concerns he had uncovered in the process. He got the price below what I was expecting to pay, which was a huge win by itself. On top of that, when I asked for advice about how to handle the dealer in person, especially around the extended warranty and any extras they might try to tack on, he gave me practical guidance that worked. Because of that, I was able to negotiate a significant discount on the extended warranty and pay for it in cash instead of rolling it into the loan. This service was absolutely worth it. Josh handled the parts of car buying that usually make it stressful, especially when you are hunting for something specific and trying not to get manipulated by dealers. He was helpful from start to finish, and I always felt like he was actually looking out for my best interests. I am extremely happy with my vehicle. It is exactly what I wanted and exactly what fits my family’s lifestyle. I still catch myself looking at it out the window in the morning while I drink my coffee. I highly recommend CarEdge, and especially Josh, to anyone trying to find the right vehicle without wasting time dealing with dishonest or pushy dealerships.

My experience with car edge was wonderful they sourced the car negotiated the deal and all we had to do was go in and sign papers. Every person along the way were very helpful. Great service.

Awesome. Great service, fast, hands free, got me exactly what I wanted in less than half the time it would have taken me solo. If you hate the car buying process and want to skip it and get a great deal, go with these guys.

First time user of CarEdge and could not have been happier with the entire process. Customer service was excellent with timely and accurate communication. They found almost exactly the new car I was looking for, negotiated far more off the MSPR than I ever could have, found every incentive available to lower the price even further, and guided us on how to get the best price on our trade-in. Basically walked into the dealership, dropped off a check, signed a few registration forms, and drove away in our new car. The whole process was seamless and quick. We ended up with the car we wanted and feel like we got a fair price. Well worth the fee.

Fast response to my inquiry about the service. Then almost immediate identification of 4 vehicles that fit. The pricing and features were spot on. The dealer was superb to work with since Anthony had negotiated the deal. My only time with the dealer was picking up my car. Had the car within days of my initial inquiry.

I was fortunate to find the exact vehicle that I wanted at a local dealership and this simplified the process by eliminating the "search" phase of the undertaking. As soon as my negotiator, Jamer, became involved, I answered a few questions and he took the lead. Within a couple of days, Jamer contacted me to let me know that he had arranged a deal for the vehicle that I wanted at a price that was SIGNIFICANTLY below what I had expected to pay, and all without any of the usual pain of negotiating directly with the dealership. This was the easiest car buying experience of my life. HIGHLY recommended!