Jerry M.
CarEdge Concierge to the rescue!
I was time-crunched after my previous car was totaled in an accident with my insurance rental ending. I needed to find a very hard-to-find Toyota Highlander Hybrid that wasn't already allocated and didn't want to wait months on a list. I wanted a certain color choices as well and Jerry K. went above and beyond to begin searching and casting a nationwide net to locate my rare find before we even met for our initial discovery meeting. Jerry was able to find my vehicle within 4 days from a dealer in my state and was able to assure a good out-the-door price. He did everything including assuring the paperwork was properly done in advance. The transaction at the dealer took all of 10 minutes from start to finish. Wow! What a stress reliever. Thank you again to Jerry K. for all of your help! I love my Highlander Hybrid and would definitely recommend using the CarEdge Concierge service to find and negotiate your vehicle. If it wasn't for Jerry K., I would probably still be searching for my new ride. Thanks CarEdge!
Response from caredge.comJan 8, 2026
Jerry, losing a vehicle and watching the rental clock tick down adds so much pressure to the buying process. We are incredibly relieved that Jerry was able to sprint into action and find that needle in a haystack for you. A Toyota Highlander Hybrid without a waitlist is a rare find these days, let alone getting the paperwork prepped for a 10-minute dealership visit. That speed and efficiency are what the Concierge service is all about. Thank you for the kind words, and we are so glad you are back on the road in a car you love!
