Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Mathew
Care.com has redifined our ability to obtain child care. We won't leave home without it.
Response from Care.comDec 4, 2015
Thank you Mathew! We are so excited to hear that Care.com has been so helpful! We appreciate you taking the time to share your positive experience and wish you all the best.
Tiffany
I really like this site and definitely would us it more. But it cost way too much. If the cost was less I would recommend this to everyone. But for the service they provide they are ripping people off.
Response from Care.comDec 4, 2015
Hi Tiffany, Thank you for sharing your feedback. We do offer a few different membership options to help however, if you have not found a membership that fits your budget please reach out to us via [email protected] and we will be happy to provide you with a promotional code good for your initial membership.
LC
I signed up for a monthly membership and was surprised when I only found one person to meet. After a week or so, I was informed I needed to upgrade to see more candidate profiles. I cancelled...a waste of time and money. At least they should let you have unlimited candidate profiles for the time you have signed on. Will never sign up again.
Response from Care.comDec 4, 2015
Hi LC, We do offer different membership options. We apologize if you were not satisfied with the membership you selected and that you were not able to find a caregiver. We appreciate your feedback and if we can be of further assistance please don't hesitate to reach out to us via [email protected].
K. M.
Off of a recommendation from another parent, I started using Care.com and was able to fill my family's needs for a sitter in a pinch. As we looked into longer term coverage, we opened our search outside of Care.com and used recommendations from previous sitters of local families. This proved to be an arduous process and took way too much time out of our busy working schedules and we immediately went back to Care.com, posted our job, and got matches right away. We found a great fit and have been happy with the whole experience.
Response from Care.comDec 4, 2015
We're so delighted to hear that you found a great sitter using Care.com and that you were able to find matches quickly and efficiently. Thank you for taking the time to share your positive experience!
Mithu
Care.com has made it very easy to find sitters and nannies. Once a job is posted, I have usually found a number of qualified applicants and had really good experiences with the people that I have hired. It is also wonderful that you can do background checks.
Response from Care.comDec 4, 2015
Hi Mithu! We're so happy that you've found it easy to find sitters and nannies through Care.com. Thanks for sharing your experience and we wish you and your family all the best :)
Cassandra
Great company
Response from Care.comDec 4, 2015
Thanks Cassandra! We appreciate your 5 star review :)
Ellen
The co. keeps trying to improve its resources to help customers, which is great. As with most services, the customer must add to the process a measure of her own creativity to optimize the search result.
Response from Care.comDec 4, 2015
Hi Ellen, Thank you for sharing your feedback. I've shared this with the product development team. We always try our hardest to incorporate our members suggestions when making updates to our site and truly appreciate your suggestion.
Patricia B.
I have a full time job caring for seniors which I prefer taking care of. I love children. I am training to be a school bus driver. I am starting next week. What I am interested in is doing one time or infrequent errand jobs or housecleaning. The two jobs I did respond to I never heard any feedback. It would be nice if their was some feedback
Response from Care.comNov 25, 2015
Hi Patricia, do you have an active Errands & Odd Jobs and Housekeeping profile? If so you will be able to apply to any jobs in those categories and if you aren't interested in Child Care jobs, you can also hide your Child Care Profile. If you need help doing so, let us know at [email protected]
