Care.comReviews of care.com

Response from Care.comDec 16, 2015

Hi Stephanie! Sorry to hear that you are not receiving alerts when you get a new message. You can try adding [email protected] to your address book to make sure that emails from us are sent to your inbox and not in your SPAM/JUNK mail folder. You can also check the privacy and notification settings on your account under Accounts and Settings. I hope this helps!

Response from Care.comDec 16, 2015

We appreciate your feedback, Gina! I will definitely pass it on on your behalf. I'm glad to know you liked our service though.

Response from Care.comDec 16, 2015

Thank you for the glowing review, Paul! It's always a great feeling reading how we helped families and individuals in their caregiver search.

Response from Care.comDec 16, 2015

Thank you for your feedback, Becky! I'm glad you have found great caregivers from the site! When you send a Background Check request, the caregiver has to approve the request and fill out a form. You can have them email us at [email protected] if they are not sure on how to complete that process and we can walk them through. Additionally, you can also email us with your info and we can review your account and find out what your options are in terms of changing your subscription so that you can message unlimited numbers of applicants. I hope this helps!

Response from Care.comDec 16, 2015

Thanks for your feedback, Shana! Finding the right caregiver can be stressful at times so we're really happy to hear that you enjoy the service and find it easy to use.

Response from Care.comDec 16, 2015

Thanks, Byrondee! Searching for someone to care for your loved ones can be stressful and difficult sometimes. We're happy to know that we make it easier for you somehow!

Response from Care.comDec 16, 2015

Thank you for your feedback, Erin!

Response from Care.comDec 16, 2015

Thanks, Carolyn! It's great that you found a date night sitter for your kids, good luck in your search for a house cleaner! Let us know if there is anything we can assist you with!