Care.comReviews of care.com

I emailed a dozen people and only 1 replied to my query within a day. Another replied a few days later saying she was unavailable for a month. Another replied a couple days later saying she was available. SO, that's 25% who responded at all, and only 2/3 of those responses were even available to be considered. I think the people at Care.com should require those posting themselves as possible workers to keep their profile updated as unavailable, when appropriate, and/or to reply within two business days. It's not worth my $31 per month membership fee when I spend the time to scroll through person after person and so few of them even respond.

I've been using care.com for over a year now, always looking for a babysitter for my baby. The research process is simple and easy. Very satisfied

I only just started with care.com, but so far I am very happy having a clean and comfortable home, along with a bit of a visit. I think anybody would be satisfied using this agency.

See above I was NOT looking for a cleaning lady The administrative assistant callbacks or emails or texts were aodt nonexistent although there were many who DID receive my info from your site

These ladies did a great job. The house smells so clean when they leave.

it was my second time in two years looking for s babysitter/ nanny here and the few that actually show up for an interview ( the others say they will never even call to cancel) they make a commitment then quit after the first paycheck !! It's like desperate women looking through make quick money for who know what...or the competition it's so much they quit cause a smaller house with less kids offering the same money ? Just like online dating they always looking for someone better and so on, no traces of commitment cause they know there's always a next ...

My biggest problem with Care.com is that it is absolutely flooded with "caretakers" who are very young with zero experience, but at the same time claim to have lots of experience. An example would be a girl who claims to have "10 years experience" when I would did a little deeper I would see that she is just 18 and she is counting as the time she had "looking after" her brothers and sisters or nieces and nephews as "experience." My time spent culling through the hundreds of caretakers was mostly spent trying to debunk everybody's faux experience listings. This made it really hard to hire somebody. Care.com has zero accountability for its listers. Anybody can join and post how they have experience and fluff themselves up when in reality it seems like 80% of the people I would cull through are actually fit for the work they are asking for. This is aggravating because I paid good money because Care.com advertises the hundreds of "professionals" and "well Qualified" caretakers at the click of a mouse. I am discontinuing my account after this month, I paid good money but I did not find anybody to help in my situation. Just tons of young inexperienced people who would fluff themselves or would not keep appointments or follow up. My advice to Care.com would be to make the process a little more extensive for people who want to list their services on the site. Make them accountable for their "experience." Also follow up with people who are inactive on the site. I got countless replies from people who are "listed as available" but told me they are currently working, out of state, going to school, booked, etc. Overall a frustrating experience for a paying costumer.

I used Care.com to search for summer care for my children. I carefully screened multiple candidates. After finally selecting the candidate and offering her the position approximately 4 weeks prior to the start date, she accepted. She notified me 14 hours before the start time (after I reached out to her several times without a response) that she had accepted another position. Now, I am without care for my children. I am totally without care for my kids. Never again.