Rachel C.
Excellent customer service!
I was automatically renewed to an upgraded account by accident... I emailed asking to downgrade and receive a refund, and received a prompt reply and refund! Richelle Ross was spectacular and very informative and helpful. I have used care.com for over 5 years to hire my nannies as well as dog care providers and I have yet to have a poor experience.
Response from Care.comMay 5, 2017
We appreciate your positive feedback, Rachel! Thanks for being a Care.com member all these years!



