Care.comReviews of care.com

Less than one star, I got a message from a potential employer named “Saula L” who pretended they had work and was looking for a nanny and they scammed me and I had to cancel my card and they tried to steal all of my personal information

Truly a horribly run company. There is no integrity to be found here! They state that they run background checks on their care providers but THEY DO NOT!!! Anybody can become a caregiver with Care.com and they can and will take advantage of the elderly and disabled. STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE

Not even one star. Awful customer service. Totally rip off. I have never been contacted by any of the childcare in this website and have never had a response to my messages to childcare providers. Also cancelled my premium membership via the website (as apparently you can!!), how've still got charged. So when I finally found an email address to contact them, I was asked to provide evidence of cancellation, which obviously I couldn't. Anyway, have been emailing them for a refund asked for a manger to contact me via phone, but noone ever did and now my emails are bouncing back!!! PLEASE DON'T USE THIS WEBSITE. Childcare.co.uk, much better.

Care.Com is a very dangerous company for your children and your loved ones. They had cases of death of children and child abuse! Look it up on Google! They refer people that are scammers, commit fraud, predators, people that can steal your identity. They hide into making you think that they will find the right nanny or caregiver or housekeeper for your family. You really take a risk and put your family in danger when using this company. People are not qualified. They do not have criminal backgrounds and most of the people are weird and dysfunctional. You have to run your own criminal background. I will never advice any parent and caregiver to use Care.Com. On top of that, they have very high charges and they lie to you. They treat you like a number. They also run a criminal background of people without their consent or signature. They don't care for the safety of your family. All they care about is making money and treat you like a number, not like a human being. they also charge your account without your consent. The worse experience ever. Please be aware of this company. Use a reputable agency if you are looking for a nanny, housekeeper, caregiver. This company gets strangers with no experience, people that have DUIs or some kind of criminal background. Their management is very bad. They never want to talk to you when it comes to a concern, dispute, or questions at charge. They claim to be members of Nanny associations, but anyone can become members of those organizations. they are not properly screened. This site is like a dating site pretty much. Very dangerous.

This site is worthless! I thought i was signing up to pay for only 1 month without auto renewal and found out I've been getting billed 39.00 for the last 6 months, i tried calling support it was shady and no option to call about billing, their site if you notice has no contact us and its a total scam. Stay away from this company / site.

I paid for a subscription to this service and called the support team for assistance. The next day, I was cut off from use of the service. Apparently the site does not support event based support. But instead of the support team telling me this during the call, the passive-aggressive lawyer I reached out to reported me instead so that I was abruptly cut off from the service. Then care.com was not willing to refund my money. Greedy jerks! They won't help you, but will still take your money, go figure.

Total rip-off and not really sure how they can justify the price. This relies on vulnerable people in need of help and willing to pay for a help service, only it appears it doesn't exist. Falsely advertised ads are apparent. From reading other reviews it looks as though they also mislead people who want to actually connect with people and provide a service. This site was made by vultures.

Short version: almost every single post advertising a job on this site is a fake post. The company itself must post these fake jobs, to entice service providers to pay to use its platform. Long version: I am a professional tutor. I use multiple avenues to connect with clients. Care.com is something that I have used to connect successfully with exactly one family, having sent untold dozens of initial messages. These posts are all identified by first name and last initial, making it extremely easy for them to be faked. Most of them do not have photos, but a placeholder icon that simply says "Care.com." Follow the money here, folks. I pay for a membership on Care.com. Why do I do this? Because it stands to benefit me. (I *did* connect with a family and end up working with them ONCE.) The "benefit," which is almost entirely fake, is based on seeing what looks like lots of job postings. THESE JOBS DO NOT ACTUALLY EXIST, AND THE PEOPLE POSTING THESE JOBS DO NOT ACTUALLY EXIST. I do not have proof of this, but the *only* reasonable answer is that Care.com spends all day creating fake accounts and then making convincing-looking job posts. They make money hand over fist, because chump service providers like me fork over their money to access these job postings that are not even real in the first place.