Care.comReviews of care.com

My intial enthusiasm about searching for care giving jobs on Care.Com dwindled when I discovered how difficult it was for emploers to post recommendations. Sometimes it works but most of the time it does not. Potential clients are asking way under the going wage for skilled workers... in otherwords it's a rip off. It also made no difference upgrading to the $20 per month rate. Good luck reaching customer service. It's hardly an easy access site.

Care.com's membership and billing policies are designed to take advantage of busy parents. First, if you sign up, they then automatically renew every month and there is no option when you join NOT to have it auto-renew. Second, they DO NOT send electronic receipts after charging you each month. If you're like me, you typically only need the service for a month until you find a new care provider but if you, like me, are a busy parent and maybe forget you subscribed, they will not refund your money (except for the immediate past month), even if you clearly have not used your account for some time. IMO, it is a despicable policy not to send electronic receipts monthly b/c they are clearly counting on busy parents to slip up and forget about canceling the auto-renewal, but they have no interest in providing refunds or in changing this policy. Personally, they've lost my trust and I will not be looking to them anymore to provide something as important as quality childcare.

SCAM ALERT!!! They scam you into upgrading to premium just to be able to view the messages in your inbox...so as you're browsing supposed job listings and then they make it seem like you receive a couple of messages... so desperate to find a job you try out premium..and get to see your messages...and they turm out to be BS....one from an obvious fake client...and the other from care.com about your account...BS BS BS....SCAMMERS!!! SO MISLEADING...TAKING ADVANTAGE OF PPL TRYING TO FIND EMPLOYMENT...

SCAM and a FAKE - care,com is really NOT CARE Takes yiur money and nothing comes out of it. Good luck trying to get a refund. How the DA's office haven't brought charges, amazes me. BEWARE......FOREWARNED>>>>>>>>>>>>>>>>>>>>>..

Scam, scam, scam. Go elsewhere. They denied my post over and over for no reason they could explain (to force me to pay for another month). I finally got them to post my job after saying point-blank: "this seems like a scam," but then their site requires you to to pay for *every* interaction on the site! This company has no integrity, professionalism, or reliability. Go elsewhere.

They fraudulently charged my credit card for an account I never authorized to upgrade. Their billing department “doesn’t take calls,” and Kari Seletz, a supervisor, was specifically rude & dismissing, representing the horribly unethical company. The “services” this company offers are a shell for fraud happening behind the scenes.

It’s crazy how sad their customer service and care for people who are looking for jobs. I’ve been using them for almost a year! I contacted them because I had concerns about a parent who was harassing me. A few hours later their saying we’ll look into it, but then terminated my account. I was being harassed and threatened but my account was terminated? I had nothing but great reviews but when I reached out for help they shut me down. Care.com was my source of income. How am I suppose to get money? That was ignorant, bias, and inconsiderate. Do not sign up for them!

So this company decided it was okay to charge me $20.20 when I NEVER upgraded with them. And when I told them about it they wanted to lie and say I wasn't charged EVEN WHEN I SENT THEM A DAMN SCREENSHOT!!!!! Never ever will use this again and will be deleting my account and will tell people to NEVER EVER use this site.