Casian M.
These people are criminals.
These people are criminals.

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Casian M.
These people are criminals.
Attorney Working M.
Wow all this company cares about is money and subscriptions. They barely have offerings in my area and the selection do not respond. You are not providing a service of finding care! Awful customer service too!
Brett from W.
I live 20 miles outside of Milwaukee in a fairly populated suburban area. After 3 months on Care.com I found a babysitter who worked with us for about a year. That (barely) made the subscription fees worth it. I've seen people write bad reviews because they didn't like their babysitter. It's not Care.com's responsibility to find someone you like. My gripe with Care.com is that I'm pretty sure they use bots and fake profiles. I've reached out to countless caregivers who never respond despite me fitting their criteria (and high pay) quite well. There are so many glamour shots of young girls who don't seem to exist here in my town. I've also noticed several profiles that just don't seem to be written by someone who grew up in my area. I've seen some wording that is more European than Wisconsin in origin. Additionally I keep getting requests by Care.com to review "your babysitters" despite having never been in contact with those people. Care.com also keeps up people's profiles even if they stopped paying long ago. They can't be contacted but it makes Care.com appear to have so many more members than they have. Once we lost our first babysitter, we gave Care.com another chance but I finally shut down my account after reaching out to so many caregivers who don't seem to exist. We've since found much better success through a free site that allows neighbors to post to each other.
usaMichael
I wish I had read the reviews here before being taken for over $50 bucks. Their advertising is misleading and their claims are completely false, at least they were for me. I have been trying now for almost a week to get anyone to respond to my job posting for bathroom cleaning work. No one responds, even those who respond to the job posting will not respond when you try to contact them to set up a schedule. It appears they have BOTS and not real people. BUYER BEWARE!! Do not use this site.
Sandi B.
Ridiculous they screen your reviews and determine if they will post it or not. Do not trust this site, they refute and do not post negative reviews!
zub R.
After 4 years I got kicked out with no reason. Disgusting.
Olivia
Horrible site, I have been a care.com sitter for 3 years +, after subscribing to there monthly background check, i got kicked out, with no proper reason. Horrible👎🏾👎🏾👎🏾👎🏾
Liz G.
I signed up for a month and sent many messages seeking a nanny or aupair. I hardly got any replies from anyone and it was a total waste of money. Posted the same add for free on gumtree and found someone within a fortnight. Don’t bother with this website. Also check your auto renew is turned off!