Care.comReviews of care.com

Do not ever use their paid services when looking for caregivers. I paid for 3 months of a membership, hired a girl for housecleaning, and 1.5 hours AFTER she was supposed to show up, I had to contact the caregiver, just for her to tell me that she was no longer interested. I wrote a negative review of the caregiver which they did not post for over a week until I contacted Care.com...now the negative review has been completely removed in spite of having documented conversations on Care.com that show what happened! Such a sham of a service, look elsewhere!

This site epitomizes SCAM!- The ONLY objective is to get your credit card info$$...Care.com has plenty friendly faces of (alleged) caregivers advertised to help, however reality is, none are real-no one responds. You will be billed and auto-billed; every professional this service has is fraudulent SCAM -nothing legit about this company-go anywhere else!!

I used Encore Agency. Had a nice person but I slowly became aware she was in severe pain.. I took pictures of the lidocaine pads in her car and saw her taking Tylenol before I would have her carry heavy items. I sensed she had something going by not doing cleaning that put pressure on her body. She had bite in her speaking to me.. She was a really ethical woman.. I asked for someone else and they wanted me to stay with her or find another agency. There very polished but there ethics are not of proper standards.. I had to find a new agency because they would not work with me.. I documented her behavior and the pads and saw her taking the Tylenol’s.. They mistreated her they mistreated me.. You have to be careful with agencies on there care ethics for both..

Horrible billing practices. Tried several times to go on their mobile site and downgrade my subscription before being auto charged on 11/12. I wasn't sure if it accepted my request to downgrade or not as the site kept freezing. I noticed that I was charged for the premium membership and unlimited background checks ($59!) and called to explain that their site was down when I tried to cancel and get a refund. I was so sure that this was a reasonable request and would be granted, especially since the rep admitted that they can SEE your online activity. I stayed on the phone for 45 minutes of wasted time and my request was denied. I also emailed and received an obtuse and generic response. I was told to go in and submit yet another request through the website as the only remedy for my complaint and it took the rep about 5 full minutes to actually find where he was telling me to go himself because it is buried like a game of Where's Waldo. Absolutely hate this company and their refusal to be human with the consumer. All I heard "subscriptions are non-refundable." Well, that's cool especially when you make it very difficult to cancel that non-refundable subscription!

Helaas heb ik ook ervaren dat care.com geen aanrader is. Meermalen getracht mijn lidmaatschap op te zeggen en mijn account te laten verwijderen, maar geen enkele reactie of actie. Zojuist heb ik de automatischa bankincasso stopgezet.

Worst service ever. Waste of money

Angela Redden is the best -- Should you be seeking a Wonderful Companion for yourself or a Loved One I suggest that you call Angela! She has taken great care of my Wife for about 2 years, she is honest, dependable and a very caring Lady! She also has Medical knowledge which can be helpful! RSHelmer

Købte en måned premium. Den er så blevet ved med at trække hver måned, selvom jeg kun købte én måned. Jeg prøvede flere gange at opsige mit medlemskab, men den blev ved at skrive, at der var sket en fejl, og at jeg skulle kontakte jer på mail.