Care.comReviews of care.com

Some legal entity of the state should review those "terms and conditions"; for years I was deducted from my bank a monthly sum, backgrouk chekc, etc., as a caregiver I complained to the family I worked with for a vacation payment, previously agreed, refusing to pay it and alleging harassment with care.com and what care .com was to cancel my membership, refusing to attend to me, without doing any investigation and what they did was throw the aforementioned "terms and conditions" in my face without any explanation, These only lend themselves to run over both parents and caregivers

com has unethical automatic renewal practices and their revenue strategy relies simply on people forgetting to check for active subscriptions. They do not remind consumers that an annual invoice will be automatically drafted, and charge consumers even if their services are not being used. They do not refund subscriptions even if you haven’t logged onto their site in a year and make the request to their customer service team because “The automatically renewing nature of your subscription was clearly disclosed to you, both before and after your purchase.” Because of course everyone remembers every terms and conditions of every purchase they’ve ever made right? I requested a refund since I had not used their services since 2019 and planned not to do so again in the future. Since I’m getting no services or products in return for the money spent, I want my money back.

They lied and said I had Covid, sent me multiple emails, I was disturbed and asked them what the issue was and they closed my account. Customer service wouldn’t fix their own companies error and just seems shady, a few days prior I had paid for a background check, so they had my banking info.. very shady timing!!!!

They are an extremely unfair company whom just scam you and dont even have any of the services they claim to have. If you dont want to find yourself extremely disappointed after dealing with them shortly please listen to the majority of people here and don't sign up with the.

I have been scammed, instead of charging me 9 pounds per month, they took my money for 12 months. There is no way to contact them, only by email and no one responded. I have reported them everywhere and will continue to do so. I have reported to my bank and we will dispute this.

Really a shame... CARE.COM is a really great idea [creating a care provider marketplace] with below par customer service and interface. Unbelievably inflexible and devious... don't give them your money... they will not treat you well.

Dont bother. Max radius 50 miles for a live in housekeep is a joke. Profiles not up to date. A waste of time. I wish I had read the reviews first too.

Wow, I certainly wish I would have read all of these reviews BEFORE signing up for care.com and being completely ripped off. I am not surprised in the least that most of these reviews are highly negative. DO NOT sign up for this site. I specifically joined for a 1 month plan and have been being charged, without my knowledge or permission for the past 6 months. The only reason I even found out that I was still being charged was because I received an email from an applicant and thought to myself why am I still getting applicants when I don’t even have an account ?! So I called and tried to explain to the customer service department and they said there was nothing they could do and it was clearly disclosed to me...I promise you it was not. This is a horrible scam of a site and I never even used it to hire anyone. Don’t waste your money or time !