Care.comReviews of care.com

I signed up for a three month subscription and the charges me again after three months and refused to refund my money. Crooks!

Oerhört dåligt bemötande! Jag var endast inne och tittade på care.coms hemsida för hundvakt, började fylla i uppgifter och email, men insåg sedan att detta inte var något för oss. Döm om min förvåning när ni lagt ut någon annons som jag inte ens sett eller godkänt. Jag får mängder med email. Har bett er ta bort mina uppgifter omgående i snart en veckas tid och får inget svar mer än att ni ska svara inom 24 timmar. För att komma i kontakt måste man logga in eller bli medlem, vilket jag inte har något intresse av.

Awful site, there's no one on there for starters and if you cancel the membership you automatically get pushed off even though you have paid for a month. Is this even legal? I have paid therefore I should benefit from what I purchase. Crappy and should be shut down. Although, answered my own question why no one uses it!

Terrible customer service, I used one time last month to try and find care. I canceled my account or so I thought I did, it renewed and I contacted customer service immediately to let them know I did not want to renew nor do I need the service at the moment and instead of refunding bc I did not use the service the customer care wanted to make a point that they will NEVER refund a customer. BUYER BEWARE, they are more interested in keeping a one time payment then keeping lifelong customers. Businesses with models like this do not care. The amount isn’t the problem it’s the fact they’d rather take a fee and lose a customer.

How do you expect a possible customer to pay upfront £29 for messages you cant see if they are actually relevant or not. I feel sorry for the applicants looking for work and sending messages which will not be even considered. Completely wrong format both for job posters and workers.

I joined CARE when looking for a house cleaner, selecting the individual monthly fee as I did not expect to use it again. I did have a group of applicants, none of which were worth trying. I found a house cleaner through the Next Door Neighbor app. I did fail to cancel my monthly membership with CARE so attempted to reach Customer Service to request a refund on the extra month ... impossible. Attempting several phone calls and 3 seperate emails, I was never able to get a response. Just trying to get contact info proved quite difficult. I would never recommend this company to anyone.

I joined before reading reviews. Mistake. This is a completely useless site with a promise of some free service, but in reality you MUST PAY to be able to contact candidates or be able to have any sort of communication with them. I feel it is important for this company to be more transparent, and to ask a joining fee right from the outset, as there is actually ZERO value in signing up otherwise. ZERO value, I kid you not! Essentially one is just sharing personal information with a company who will then send email after email about Polly and Sally and Molly who lives in your area and who is interested in the job. And that is where the service ends. Unless you pay. One can only assume that many applicants (Polly,Molly and Sally) have been equally tricked in setting up an account, but may have chosen not to proceed with payment as it is a pretty substantial sum i.m.o. (Certainly for someone who is unemployed!) To me this feels like exploitation. My advice is to stay well clear of this company. It is not worth the frustration.

I am writing to support previous reviewers and highlight that in my experience Care.com is a manipulative and sophisticated scam. Please do not pay them for any service as your money will be taken from you for no return. I have to give one star in order for this review to be published