Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Claim this listing6,298 approved reviews, newest moderated first
Annie B.
Stay far away from this website. It's completely false advertising. Don't even set up an account because you will never be able to close it. There is supposedly an article on how to close your account, but it just redirects you to the homepage.
Tyson Q.
This website is 100% a scam. They are sending you fake messages from fake accounts to make it look like there is demand for your job and force you to get upsells to respond and do things like background checks that never get approved. Stay far away from this scam as they're likely to get raided by the FBI any day now.
Anna
Scammers. I signed up to Care.com for a one year subscription and cancelled a month after as I no longer needed the service. I did not receive an email confirmation, as the cancellation was confirmed through their website. They charged me a huge fee again the following year, and refuse to refund. They say they have no evidence subscription was cancelled. They do not send any sort of email or reminder before they deduct the fee again. When asked about this they do not respond. Additionally, they have now cancelled my subscription, but the fee was for a full year, which I have paid for but can no longer use. This company has no sense of ethical responsibility.
RWN
Stay away from this service! All of the information on the site is old so none of the babysitters are looking for work anymore. Most of the time no one responds. I contacted 70 sitters and couldn't find one that was actually looking for work. Save your Money! Total Scam.
Sophie L.
I subscribed to their "premium" membership to check messages seemingly sent from carers applying for my job advert. Once I've paid for premium and accessed these messages I've realized they are auto-generated and not real messages from potential candidates. I requested a refund for the monthly premium membership but received no response at all despite being told it will be forwarded to the Finance department. Total scam, best to stay away from this company and look elsewhere.
RMH
I paid for background checks they never delivered. You can't talk to anyone on phone. they don't answer email on the chat, you will be constantly disconnected and no one will reach back out to you they took my money (a special premium service) to provide background checks and then never provided them - not a single one they are beyond frustrating to deal with avoid at all costs
Natalya N.
Worst website ever!!!!!!
Roger W.
Total Scam...I searched for a number of caregiver sites in my area. This site seemed promising as it appears to have lot of caregiver. I signed up and paid for 3 mths. I reached out to a number of the caregivers...not one response. All of them were fake ads. I had one responses, but their schedule was completely different from my ad, so it was a fake response. Most of the caregiver are from other states and they just copy those profiles over...they are fake...pls don't get ripped off...I was not able to get my money back...worst experience of my life...
