Care.comReviews of care.com

Company won't give me their complaints procedure - they send you lots of people 'interested' in the position but none of them come back to you the same day they apply or ever, which leaves you questioning if they even exist. DON'T USE

Terrible auto renewal to keep charging you constantly for a useless service. Why can't the authorities shut this down?

Oplichters, doen alsof er gereageerd is en je het pas ziet als je betaald hebt, eenmaal betaald zijn er helemaal geen berichten...

Do not use this company, An absolute scam!! In 2018 it was 5 months even though subscription was cancelled in the 1st month, I didn’t learn my lesson!! In 2022 it 3 months even though I had down downgraded my account on the same day I signed up to ensure that I was not BILLED for the renewal Their website does not register the downgrade!!! In June after the 2nd downgrade, I also send an email which was they confirmed receipt off but no action was taken an they are still billing me The first part of the disclaimer underneath was about how No refund would be issued seeing I just signed up for premium membership, that says it all. Even though the problem sits on their website!! My biggest piece of advice is to cancel whatever credit card you put down for payment regardless of whether you're looking for help or looking for work because they will automatically keep charging you another term whether you signed up for it or not and once your account gets suspended like mine it's impossible to do anything about it through them.

I just don't see the point where both parties have to pay for premium to be able to send and see each other messages. All the other services offer at least a way to chat or contact. Stop losing everyone's time. Edit to the reply: I could mention 5 other sites that offer services such as yours that do charge to chat. Not only that, it seems like you charge to chat and to read messages, meaning that both parties require to pay to read/send messages. Maybe you should think why you have almost 80% of reviews with 1 star, it definitely is not because you offer such incredible features. Best of luck.

Prepare for a billion spam emails after giving them your email address.

Money hungry company that keep charging you despite canceling service and not using it for months and refusing to refund.

What a terribly money hungry company this turned out to be. They were okay at first, just providing a platform for those in need and those who offer their services to connect. After a while they discovered how many ways they could make more and more money from both sides. The icing on the cake for me has been the suspending of my account due to some inaccurate information from a background check an applicant requested. I've had an account with them for about 6 years and they suspended it in seconds. No way to argue or appeal it just suspended all because of some backwards information they received from the company they chose to use to run the check. All I can do is argue it with that agency but the damage is done now. The first part of the disclaimer underneath was about how No refund would be issued seeing I just signed up for premium membership, that says it all. It's really okay though, their loss because I know my worth. My biggest piece of advice is to cancel whatever credit card you put down for payment regardless of whether you're looking for help or looking for work because they will automatically keep charging you another term whether you signed up for it or not and once your account gets suspended like mine it's impossible to do anything about it through them. Shame on you care.com I'm editing since I'm unable to reply to your response. If only you were as quick to respond on your own platform since I still haven't heard back from you. Please don't add insult to injury. I've had a account with care.com for 6 years. If you read my review properly I said due to inaccurate information on a background report from a $2 company you use to run them you suspended my account. I met the qualifications for 6 years up till now is what you're saying? I'm beyond qualified and I know my worth. I have 10 messages in my in box from jobs I applied for that I'm losing money on thanks to your negligence. You're also making things worse for care.com referring to a refund I will receive, when the first thing stated said a refund will not be issued. All of this documentation is being stored and I've already hired legal aid against you and the poor excuse for a background check company used in this. Continuing to run your platform this way will not keep you in business much longer and if you want to smear my reputation and career I will not stop till the same is done to you. The only difference is you really are guilty of it. See you in court ...