Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Nancy S.
It was so easy! There were so many workers to review. Then, you can write and communicate with them. Everything you want to do to get to know different people. The choice was endless! I found the perfect person to help me. I'm really happyto to find a place like Care.com!
Response from Care.comAug 17, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Pat G.
Since they changed everything around, I cant even find where to sign up, apply for a job, or anything. such a mess now I wont use it anymor. how disappointing this turned out to be.
Response from Care.comAug 18, 2026
We are so sorry for your frustration. We'd like to invite you to reach out to us directly at [email protected] or at 888-498-1821 so we can address the issues you are experiencing. Please include Reference Number REV-027310 when you contact us. Thank you!
William
The only negative: after selecting a caregiver, we continued to receive emails from individuals seeking to apply for our position.
Response from Care.comAug 15, 2026
We're sorry for any frustration! Please be assured you can close a job to stop receiving applications; please find instructions on our Help page at help.care.com, or contact us for assistance at [email protected]. Please include Reference Number REV-027309 when you contact us. Thank you!
Ron from New J.
I am afraid I did not have a good experience. I tried three cleaners... all of whom canceled at the last minute, all of whom charged more than their advertised prices. And the company was unwilling to consider a refund, even though they had not provided anything they had promised. Sorry that this worked out so badly. Woodstock, NY
Response from Care.comAug 18, 2026
We are very sorry to hear about your experience, and would like to invite you to please contact us directly at [email protected] or at 888-498-1821 so we can assist. Please include Reference Number REV-027306 when you contact us. Thank you!
Janet
I picked my mother's caregiver from Care and it's been three weeks now that we've had her. At first, I was reluctant about the care she will provide my mother but she proved me wrong. She's the best at what she does! She's very knowledgeable in all aspect involved in taking care of an elderly person. Thank you Care!
Response from Care.comAug 13, 2026
It's great to hear that you have found such a good caregiver! We appreciate you sharing this in your review!
Georgia F.
I love care. Com i been blessed to find a few gigs 🙏 an I been satisfied an I will definitely recommend my friends an family to this app care .Com ❤️
Response from Care.comAug 11, 2026
Thanks so much for this review! We're so glad you're happy with the service!
Sharon
They are always willing to help me in any situation. My experience with them has always been on point! Great families and safety is always number one. I have been with them since 2011 and wouldn’t change a thing! I highly recommend them to anyone needing assistance.
Response from Care.comAug 11, 2026
We are really happy to see that you are having such a great experience! Thank you for the great review!
Yohanna B.
A scam! A nightmare 😭🥱
Response from Care.comAug 14, 2026
We're so sorry to hear that you haven't had a good experience, and we'd like to invite you to contact us directly at [email protected] or at 888-498-1821 so we can address your concerns. Please include Reference Number REV-027302 when you contact us. Thank you!
