Care.comReviews of care.com

All worked well once I understood the complete process.

I confirmed “your hired” and even asked her to call me. No follow up. I booked with steamboat baby company.

Thank you for helping me make the best decision NOT TO USE THIS COMPANY!!!! All of the honest reviews are truly helpful!!

Sara did a great job spring cleaning our entire kitchen with a family member. They paid attention to small details like polishing up the toaster. We enjoyed getting to know them with a pleasant visit and we will definitely have them return on a regular basis. I also appreciated they were willing to drive out to our home in the country.

Few candidates in my area. One never responded. Finally found one 5 minutes from my home and hired her today.

Do NOT recommend Care.com. They are not a trustworthy company. They do not care about families. They have a vague and misleading subscription renewal system with a strict no refund policy that banks on busy working families forgetting about their online subscriptions. They use predatory business practices to increase their profit and steal from users who no longer wish to use their services. They also INTENTIONALLY do not provide email reminders for upcoming subscription renewals. I missed cancelling my subscription by TWO days and immediately reached out and cancelled and they refused to refund me even though I do not need another quarter of services. An honest and transparent company that offers monthly, quarterly and yearly subscriptions would provide email reminders to their patrons about upcoming subscription renewals. ABSOLUTE CROOKS preying on busy, working class families. DISGUSTING!

Customer service is horrible at care i complained about not being able to reply to a review that was posted and that new reviews are going to a child care profile I don’t offer child care service just senior. now my senior care profile doesn’t exist on care. Live chat no help neither was Facebook messenger. The excuse for everything is it’s a known issue and there is no time frame as to when it will be fixed Not going to bother messaging them again I get the same response every time. Cancelled my premiership I will have to find another way to connect with clients

Several good candidates replied