Care.comReviews of care.com

Carers are useless. Most do not reply to messages. The "respsonse rate" info is totally inaccurate. I have had messages with Care.com about this in the past as it misleads you into thinking that these carers are active and will respond but they don't - but Care.cpm just said it was a temporary problem which would be corrected but over 2 years later it's still the same. Set up of pages is poor, no template to get carers to say what days/times they are looking for work so the few who do bother to reply are not looking for the times I am looking for, so if a template made them put their availability on, it would save everyone time. I've said all this before but they don't change it so clearly DON'T CARE ABOUT THEIR CUSTOMERS. Also, I absolutely know I cancelled the auto-renew this time as I have been caught by it before and it hasn't worked an I've been ripped ff by another wasted £45. And no reminder email to tell you they're about to charge you for the auto-renewal - is that not illegal?

Short notice Loaned me an ice pack for the medicine:insulin

Why are charging people seeking work it's illegal and I will report to the police No job exists as £7 per day is a criminal offence and illegal under employment inspectorate legislation I've reported this to the government There is also man on here who wants personal care but implies sexual activity wanted with personal care this is disgusting If care.com continue with fake criminal activities I will contact the directors in America with court papers and I will inform google of their behaviour I will also report my findings to child welfare protection agency

Care.com was a great value for the cost. We were able to screen, interview and offer the caregiver role to an excellent candidate for my 94yo Mom in 3 weeks. The profiles were very helpful and CHAT feature pivotal in communicating before an interview. One suggestion to Care.com- it was unclear from your app whether I was purchasing additional background screening or just access to CareProtection screening. Please make that more clear or your website/app.

Absolutely terrible. Signed up for a year when I was pregnant with my daughter had my 1 year old. Ended up needed a back surgery and literally unable to leave the house, needless to say didn't think they were auto renewing the year service as well. Never used a sitter once, now that im 2 kids in deep, a broke back and lost a job yeah that several hundred hurts. Thanks for helping out with the auto renewal over 300$ better left a tree.

If I could give 0 stars I would. All they "care" about is extorting people and taking their money. What a terrible platform. You can't even get into any of its features without paying a subscription fee. I wasn't sure if it would be right for me now I know it's now. What a scam.

You sent and list the right person to work .They do not mine being you. They do a out standing job. They on time .They go above and you do not have to check things after them.

The representative was lovely, patient and thorough. However, the site when navigated by desktop computer differs greatly from the Application. It’s not easy to navigate. Also, my non visible pet care profile is the first to pop up and I’m still getting job prompts ?? Doesn’t make sense. ???