Care.comReviews of care.com

Response from Care.comJul 30, 2024

Hi Carol, I'm so sorry to hear you didn't have any luck with our service. If you'd like us to take a look at your account and see where we can help, please each out to us through our Help Center contact us link at https://help.care.com/s/contactus or via Facebook messenger. Please include Reference Number REV-023090 in your response.

Response from Care.comJul 30, 2024

Hi Lisa, I'm so sorry to hear you didn't have any luck with our service. If you'd like us to take a look at your account and see where we can help, please each out to us through our Help Center contact us link at https://help.care.com/s/contactus or via Facebook messenger. Please include Reference Number REV-023089 in your response.

Response from Care.comJul 25, 2024

Thanks for sharing the love! Thank you, Care.com Member Care Team

Response from Care.comJul 25, 2024

I'm thrilled to hear you found a great caregiver. If you haven't already, please consider sharing your positive experience by leaving a review on their account. Visit our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance. Include reference # REV-023074

Response from Care.comJul 24, 2024

We're thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.

Response from Care.comJul 24, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus

Response from Care.comJul 24, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus

Response from Care.comJul 24, 2024

Thank you for your feedback, David. We're very sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. Our service is by subscription so members have the convenience of using their premium benefits whenever they need them. However, they can always cancel through their account or by reaching out to our Member Care team at any time. If you'd like to discuss further, please reach out to us through the contact us link at https://help.care.com/s/contactus?language=en_GB. Please include Reference Number REV-023041 when you message. Thank you.