Care.comReviews of care.com

Response from Care.comAug 23, 2024

We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team

Response from Care.comSep 18, 2024

We appreciate your review and are sorry for your frustration. We'll be sure to share your feedback with our management team. We'd be happy to assist if you want to reach out to us through our Help Center contact us link at https://help.care.com/s/contactus or through Facebook Messenger. Please include Reference Number REV-023644 when you message.

Response from Care.comSep 18, 2024

Thank you for your feedback and I am sorry for any frustration. We would be happy to help with your search in any way we can; please reach out to us via https://help.care.com/s/contactus or through Facebook Messenger. Please include Reference Number REV-023642 when you message.

Response from Care.comAug 21, 2024

We are thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.

Response from Care.comAug 21, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus

Response from Care.comSep 4, 2024

I'm so sorry you were not aware that our memberships auto renew until cancelled. This is included the upgrade page, billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at Care Help Center for Families, Caregivers & Partners or on FB messenger. Please include ref# REV-023616.

Response from Care.comAug 28, 2024

Thank you for your feedback, Bianca. We’re sorry to hear that our services haven’t met your expectations. If you have any questions, specific feedback about our platform, or need assistance with your account, please don’t hesitate to reach out to us anytime through our Help Center https://help.care.com/s/contactus?language=en_GB or via Facebook Messenger. Please include Reference Number REV-023608 when you message.We’d be happy to assist you and address any concerns you may have. Thank you.

Response from Care.comSep 3, 2024

Hi Katie, thank you so much for your feedback; we really appreciate your sharing your experience with us. We'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at https://help.care.com/s/contactus or through Facebook Messenger. Please include Reference Number REV-023606 when you message.