Care.comReviews of care.com

Andrea is a personable, competent, versatile, efficient housekeeper, and laundress who anticipates our needs. She is prompt and flexible in scheduling. We are very happy to have her work for us.

She showed up on time.

It was smooth communication and execution of the instructions for the help we needed. She communicated proactively and shared lots of updates while out with my son. I felt reassured and informed. My son said he felt comfortable and had a good evening.

I was only able to hire one person, Dana for two days and then she couldn’t work anymore and the other applicants that I have put in messages for not one of them has written back to me so I only had one cleaner help me and that was it. I’m very disappointed. This is the first time I’ve used this site. It’ll probably be my last. Vicki

Don’t do it. I opened an account about two hours ago, paid $40 because I’m in need of a sitter on short notice. The account was flagged for some reason within the first 20 minutes. The mechanism used to appeal doesn’t work. I had to create a second account so that I could speak over chat with an unhelpful associate that would not refund my money and would not unlock the account. So now I’ve got to wait for the cc charge to clear just to do a chargeback and there is no way to cancel my membership. These people are not easy to get ahold of, I’m sure it’s by design. Do recommend trying any other service.

As a care.com potential employee, they do 0 to protect yo.ur information. When I tried to contact them, it was IMPOSSIBLE. When I supposedly got someone to communicate with, they never addressed my concerns. They take 0 responsibility for their site. Clearly Care.com doesn't care

I didn't like so many people not responding, or than many responded they were no longer doing it. I did not find it easy to get help. I did not like that I couldn't delete msgs from my inbox. I did find a helper that seems excellent at a reasonable rate.

I've spent the past 24 hours attempting to work on setting up an account with this company. That they take peoples money is a disgrace, scam and theft, in my case! Their profile info. section would not recognize my undergrad nor graduate schools (BOTH FULLY ACCREDITED) and when they suggested to add each school in a new box provided, after I attempted to enter them, stated that neither was a "valid" institution?! Thereby, forcing me to lie by either naming an institution which I did not attend from their meagre selection or not naming any, thereby lying about my education level. While attempting to fill in "MY" profile, it would not move on to the next option. This occurred repeatedly on both my iphone (app) and my laptop in two different fully accessible and accessed wi-fi areas. Certain parts of the "MY" profile section would not allow edits. Their "help" section is only a series of articles. They suggest using the "CONTACT" on lower right of help page THERE IS NO SUCH OFFERING! I both hire caregivers and seek work and I will NEVER use care.com for staffing or employment. GRIFTING business practice!