Care.comReviews of care.com

Christy was Perfect. She helped me with Christmas packages that need to go into my car long with several out things. She was absolutely wonderful with my dog Zoey who is 11 years old and very skittish around strangers but she loved Christy. I can't say enough.

If I was allowed to leave a zero heart review I sure would ! I was contacted be care. To set up an account for my business Lee’s Kinder Academy I have in the past said not interested. I knew of the costly financial investment this would be, if I chose to sign up. Like I said in the past, I have said not interested, but they keep hounding me. Our numbers are low so this phone call the gentleman said to me that I could have a three month free trial. I said well what is free three months going to hurt me financially? Once he and I agreed to the three months free I said here is my daughter she is the technology person, and I stepped out of the conversation and left the set up My Daughter and I believe it’s a Jen to set up our site, or at least that’s what I thought was happening!!! In the month that we have had the “service”not knowing we were charged $150. We don’t know what for and then another 300+ for something called care.com commercial ? When I saw this on my bank statement, I questioned it then the lady from care.com I believe again her name was Jen called back. She was extremely rude loud offensive. I told her I wanted this canceled. She said this was a revolving fee again the man had said nothing about any of that so they thought that they were going to charge me $350 every month to use their services when in the first month, I got zero people to sign up through them!! when I asked for the service to be stopped she told me it could not be stopped and that it would be $350 every month. We are a small business. We are not a chain. I went into the same we do not have the funds to survive this type of engagement. These people are scam artist!!! do not do business with them!!! I had to completely undo my bank account to get this stoped. So that I could not be charged that 350 every month!! So very frustrating and disappointing!! I will tell everyone I can about this scam. -

To whom it may concern @Care. Com, I have reached out to you over 18 times and have gotten nowhere nothing resolved, except that you have my money and before I can even set my page up your saying that I have broken community standards... How did I do that when I don't even have the page set up?

Their refund policy only covers like a week, their customer service number is difficult to find, understaffed (meaning long wait times to talk to someone), and staffed by folks who are hard to understand. When someone has a hearing impairment, an accent over the phone with a lot of background noise becomes essentially impossible to understand. They charged more than they were supposed to for the membership (charged for a quarter instead of a month) and they charged three weeks in a row for services that were not provided on two of those weeks.

I joined Care.com because though a monthly fee for membership along with a mandatory 1x basic background check fee upfront is required (options for more in-depth checks are available), thats the extent of Cares monetary gain from their members. Its the same for both sides of services. Meaning a person needing a service and the person looking for clients. Word of mouth is fine and all but I prefer casting a wider net, so-to speak. Care.com facilitates connecting needs and services for everyday living. There are a couple of things in app design I would love to add, but having been a member just recently (less than 6mos.), I’ll hold my opinion for a bit longer. So far Im 1/2 in for a 👍 review. Time will tell… Sincerely, Senior Care Provider & House Cleaner Charleen W.

Abby was perfect, she was very patient and enthusiastic with our active puppy. She even helped with training her to “stay down “. She walked and fed her as instructed without any difficulty. We will continue to work with her in the future and highly recommend her services. She made it a very Merry Christmas for our family.

Penny was great w my daughter! Penny was wonderful!

The system would not allow me to book. Your online chat support Natali also stinks