Denise P.
Communicate
I am notified when anything new comes on their site
Response from Care.comSep 8, 2026
Thanks for the 5 stars!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Denise P.
I am notified when anything new comes on their site
Response from Care.comSep 8, 2026
Thanks for the 5 stars!
Jaime E.
I loved Care.com. I was able to find jobs all the time long jobs that lasted me years and just recently back in March some time I was working with a man taking care of his mother when he sexually assaulted at the home and I called Care.com team to allow them to know what was going on and they decided to kick me off of Care.com and didn’t take care of him. He was allowed to make another Care.com account, but I’m banned. It’s very frustrating. A woman should be able to feel safe to reach out to someone when she is unsafe at a job. I’ve never experienced anything like this with any job that I have had. I’ve been a caregiver for 20+ years I’ve worked for hospitals. I’ve worked for nursing homes. I’ve worked for agencies and then started going off on my own with Care.com for many,many years I had so many awesome references on my Care.com site never once did I have a complaint but one time I decide to make a phone call and complain about a consumer. I’m the one who gets kicked off someone please make that make sense. Make it make sense to me. this is how I’ve made a living for a long time and it’s very frustrating. They don’t reply. They don’t tell you why they don’t even talk to you. They give you a runaround or they don’t even answer the phone or reply back e-mails. You try to make another account and they just tell you your account is limited,limited for what? Why? Why is it limited? I’ve never done anything wrong to anyone. You could ask anyone I worked for on my account if I’ve ever been a bad caregiver, care.com would never get a negative review about me. I think Care.com needs to take it a little more seriously when a woman reaches out saying that they were sexually harassed instead of blocking the woman from working and taking care of her own family. The man who did it should’ve been executed not the woman. the beautiful soul I was taking care of though She was a wonderful woman who loved me and I was with her for her last breath and I stayed, kept myself far away from him in room with the woman only even after he cornered me just because I knew she was passing in a couple days and I just wasn’t going to leave her without someone but I’m the one who’s banned. So I sent all information from my account pictures of the email and number of the situation, let’s save Care.com reinstate my first original account.
Response from Care.comSep 8, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-2026-09-07-33033039 when you contact us. Thank you!
Laura P.
The Care.com app made it easy to post my petsitting jobs, and I received applications to review quickly. I ended up finding one person who could take care of my dog on two different days. Savannah did a great job. I will use the service again soon!
Response from Care.comSep 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Ibl
I have used this service many times and in different cities & states. I found great people and continue to have relationships with those people today. I appreciate the opportunity to continue to meet & find amazing assistance through care.com.
Response from Care.comSep 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Katie V.
I have used Care.com since 2014. I have found some really really great families. I am disappointed that I can no longer access care.com via laptop. It is only on the phone now which makes it harder for me. Overall, Care has been great. The customer service is fantastic. Thanks guys!
Response from Care.comSep 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Jamie
Setting up my ad was easy, and I got 4 applicants. I Chose a person who lives very nearby to make it more likely to be successful. So far so good. Nice to know there’s a resource like this for anything I might need help with in the future.
Response from Care.comSep 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Jennifer
I had a great experience using Care.com. I was looking for both a dog sitter and a housekeeper, and I was pleasantly surprised by how quickly I was able to find great options for both. The process was easy, and I appreciated being able to connect with people who fit what I was looking for. I would definitely recommend Care.com to anyone looking for reliable
Response from Care.comSep 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Kevin D.
I was a bit at a loss as to how I would go about finding a new housekeeper. I'm not sure how but I found Care.com on the internet and it looked as though they might be able to help. The price seemed reasonable, especially given that job candidates would have at least to some degree been pre-screened by Care.com. The service worked great. Within a few days I had 15 or so applicants. I interviewed 3 and hired one, that at least so far, I have been delighted with. I am a very satisfied customer.
Response from Care.comSep 8, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!