Care.comReviews of care.com

I'm still trying to figure out exactly how each and everything all works and learning how to get the Medical help at home all taken care of that way I won't have to worry about it anymore or got in a manic depression due to the fact that majority of the time it feels like no matter what I do or don't do seems to always go wrong on not at all

Don't patronize a company that has a 75% 1 rating and we can see why. If you want unCARING and incompetent, this is it. They don't even CARE enough to respond to all the negative reviews. The platform is stiff and unresponsive, not user-friendly and completely oblique. When you are finding or providing a service you have to be able to COMMUNICATE DIRECTLY and EASILY. This platform scrapes you for money for every time you have to communicate with a caregiver or client. It's terrible. Also, we have been watching this for a long time and they literally do not CARE if they have terrible reviews meaning no one really runs this service at all. It's probably in some equity firm's portfolio along with 50 other companies and they put as little energy into it as possible while still ripping people off. Suggest they change the name of the company to "All we CARE About Is Your Credit Card #", "UnCARING", "Could CARE Less". Apparently they don't CARE if they are going down in flames which means no one really runs this "company".

Ich habe auch sehr sehr schlechte Erfahrungen gemacht, niemand hat sich auf meine Suchanzeige gemeldet, obwohl ich sehr viele Hundsitter angeschrieben hatte...es scheint mir wie Fakeprofile...ich habe das Betreuungsabo gekündigt, dennoch wurde der Betrag immer weiter Monat für Monat abgebucht bei paypal. Man erreicht niemanden bei dieser Firma. Ich habe versucht meine Lastschrift zu blockieren ....eine reine Abzockfirma, Finger weg!!!!

I created a profile on care.com so that I could locate a person who could drive me to and from a doctor's appointment. Care.com has charged my checking account for over $165 for some kind of membership and they say it is non-refundable. Today I have contacted care.com via phone and I have contacted my bank via phone and I have contacted the Better Business Bureau via the BBB website. Apparently these types of complaints are not new to care.com. I need my $165 refunded to me and to have my care.com account deleted / closed and to make sure no automatic deductions will occur from care.com in the future.

When I contacted Kelsey and outlined what I would need to do, she never wrote back. Unfortunately I’m still looking for a caregiver part time to help me with household chores.

Dee was absolutely amazing! I was in a bind after my childcare plans fell through at the last minute and Dee showed up early for a same day booking for the entire afternoon/ evening. She was incredible with my 5 month old & I swear, my daughter didn't want her to leave at the end of the day. We will absolutely be using Dee again in the future - I can't recommend her highly enough.

Care.com has become so money hungry. You can’t even explore their site without paying to do so. They want high price for background checks that only lasts 6 months and you have no access to it but through their site. They now charge you to work jobs. You pay for premium membership and that means practically nothing. For a person needing work you may not be able to afford all the fees they want to charge you . Some jobs are not even actual jobs because they capture people who are just looking to see how the site works. It’s awful! They used to be a good place to find actual work but not anymore. I will be deleting their app never to return. I’m a great caregiver and in past years I’ve worked for families who loved the care I gave them.

Just horrible. I needed help with my 93 year old mother and purchased the best plan. You input the price range and get the same candidates emailing you for 2-3x the price they were listed for. One said she was available then never returned phone calls. The people and the site are a sham and a waste of time. Live chat was no help, either, telling me to call the number on my bank statement and refused to give me a customer service number. They just kept explaining they're an online service. Your best bet is to just find someone locally and pay to run your own background check or go to a local agency that will do this for you. Wasted precious time as my mother is declining and I really needed the help from this company. Never again.