Care.comReviews of care.com

Response from Care.comMar 11, 2025

I'm so sorry to hear! To report a user, go to any message you had with them on the site. On the right side, you will see three dots. Click these and then see the option to report. Please visit our Safety Center at care.com/safety for more info. Please also reach us at [email protected] so we can help and include REV-025312 when you message.

Response from Care.comMar 11, 2025

Thank you so much for your feedback. I'm so sorry if you felt misled. That was never our intention! The fees we charge allow us to provide the many features our site offers. If you'd like to email us directly at [email protected], we'd be happy to assist further. Please include Ref Number REV-025311 when you message.

Response from Care.comMar 7, 2025

Thank you for sharing your experience and bringing this to our attention. We take the safety of our community very seriously and are committed to protecting our members from scams. We are sorry to hear about your encounter with a suspicious user and a potentially fraudulent background check request. It is important to be vigilant when sharing personal information online, and we appreciate you reporting this incident. We would like to investigate this further and take appropriate action. Please contact us through our Help Center with any additional details you may have. Please include the reference number REV-025310. This will help us to identify and remove any fraudulent accounts and prevent similar incidents from happening in the future. We appreciate your cooperation in helping us keep our community safe.

Response from Care.comMar 1, 2025

We're so glad you were able to use the site so successfully! Thank you for taking the time to let us know!

Response from Care.comMar 1, 2025

We are so happy that you found a good caregiver! We'd like to ask if you'd consider sharing your positive experience by leaving a review on their account. See our Help Center article for directions on how to leave a review, or contact us via email at [email protected]. Please include Reference Number REV-025302 in your message.

Response from Care.comMar 1, 2025

We're thrilled to hear this! Please consider sharing your positive experience by leaving a review on Debra's account. See our Help Center article for directions on how to leave a review, or contact us via email at [email protected]. Please include Reference Number REV-025297 in your message. Thank you!

Response from Care.comMar 1, 2025

Thank you so much for your feedback. We will be reaching out to you via email. If you need further assistance in the meantime, please reach out to us at [email protected] and please include Reference Number REV-025296 when you message.

Response from Care.comMar 1, 2025

Thank you for your feedback and we apologize for your frustration. We will be reaching out to you via email. If you need further assistance in the meantime, please reach out to us at [email protected] and please include Reference Number REV-025292 when you message.