Care.comReviews of care.com

I think I found the right person for my son she seems very experienced very loving and caring caregiver/babysitter very professional

Overall a good experience, but the care.com app could use slightly improved navigation, a clearer menu, and an accessible FAQ for figuring out how to best respond to applicants, what next steps are, etc.

This company continued to charge my account after canceling my service without providing a refund. The supervisor did not grant a refund after reviewing my account, which was incredibly disappointing. I would not recommend this service to anyone.

Some how, this business has gotten hold of my debit details and has been charging me a monthly fee for a service I have never signed up for and do not want or need. Trying to get hold of them to stop the payment is a nightmare. DO NOT GET INVOLVED WITH THEM TOTAL SCAM.

Actual service provided was very mediocre. Loaded with tire kickers. Not the reason for my negative review. I had gone onto the website to cancel the recurring subscription and the website seemed to work. In hindsight, I never received a confirmation email, but they refused to refund any money whatsoever. I also pointed out that there was no activity from the time I had tried to cancel to present supporting my claim. They do not let you speak with a supervisor.

Found someone pretty quickly. Wish they had an easier way to figure out how far someone had to travel. However, the biggest issue was the subscription service. There is no warning about an upcoming charge and they WILL NOT refund - be aware!

TOTAL SCAM!!! I only needed a caregiver for one day which I found within my one month. I posted for one month ahead of my date and received an email stating my posting will remain active until May 24th. Care.com continued to charge my credit card for 4 months after that and refused to refund my money. They claim that the email they sent to me is a bit confusing and it didn't mean my subscription was cancelled, as I needed to "personally cancel". BEWARE of their misleading business practices!

Absolutely a Scam – Avoid Care.com at All Costs I deeply regret ever signing up for Care.com. This platform is nothing short of a scam, and I strongly urge everyone to think twice before even entering your credit card information. The website advertised one rate, but I was charged TEN TIMES that amount. The signup process is intentionally vague, clearly designed to trick people into subscribing without understanding the full cost. And once you've been charged? Good luck getting your money back. Even if you never used the service, and the subscription was purchased by mistake, they will outright refuse to refund you.