customer
Super professional
Super professional, asked great questions, seamless communication. Will definitely use again. Played with the kids the whole time, and they were very happy.

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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customer
Super professional, asked great questions, seamless communication. Will definitely use again. Played with the kids the whole time, and they were very happy.
Lisa
Mallory was great with my child and her communication with me during the session was exceptional. Will definitely use her again.
Response from Care.comOct 7, 2025
We're so happy to see that you found such a great caregiver! Thank you for taking the time to let us know!
Joan P.
Nobody responded.
Response from Care.comOct 7, 2025
Thank you for your feedback! We will be reaching out via email to assist you. If you'd like help in the meantime, please reach us via email at [email protected] or call us at 888-498-1821. Please include Reference Number REV-025920 when you message.
Rachel P.
Ashly was extremely attentive and wonderful. She made sure to keep me updated during the visit and gave me peace of mind. I know Mercy was in the best hands and was cared for as if she were Ashly’s own dog. I can’t wait to book with Ashly again! ❤️
Response from Care.comOct 7, 2025
It's so great that you found such an exceptional caregiver! Thank you so much for sharing!
Chrissie G.
Laura was fabulous from the first time I interviewed her. She was very kind to show her vaccination record that was important because my husband and I are senior citizens. Her skills are exceptional and her times for regular cleaning is very accommodating ❤️
Response from Care.comOct 7, 2025
We're absolutely thrilled you have had such a good experience with your caregiver! Thank you for taking the time to share this!
Little W.
I tried to delete my account after I was unable to find a caregiver and they refuse to delete my personal information - INCLUDING MY CREDIT CARD. They claim they are legally required to retain this information; this is completely false. I have reported them the the FTC and Attorney General. I see that they are already in regulatory trouble. Despicable practices.
Response from Care.comOct 14, 2025
We're very sorry for your frustration. Please check out our Help page (help.care.com) for information on how to delete your info from the site. We're also happy to help! Please contact us at [email protected], or call us at 888-498-1821. Please include Reference Number REV-025917 when you contact us.
Denise S.
No communication, useless
Response from Care.comOct 7, 2025
We're so sorry for your frustration, and will be reaching out via email. If you'd like assistance in the meantime, you can reach us at [email protected] or you can call us at 888-498-1821 to discuss this at your next convenience. Please include Reference Number REV-025915 when you contact us.
Chijioke O.
The provider did not show up. Please refund me the payment made
Response from Care.comOct 7, 2025
We apologize for your frustration and will be contacting you via email. If you'd like assistance in the meantime, you can reach us at [email protected] or you can call us at 888-498-1821. Please include Reference Number REV-025916 when you contact us.