Care.comReviews of care.com

Response from Care.comOct 6, 2025

Thanks for sharing the love! Thank you, Care.com Member Care Team

Response from Care.comOct 6, 2025

Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team

Response from Care.comOct 6, 2025

We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team

Response from Care.comOct 4, 2025

We're sorry for your frustration! Please see our Help page (help.care.com) for instructions for how to close a job. We're also happy to help with this! You can reach us directly via email at [email protected], or call us at 888-498-1821. Please include Reference Number REV-025903 when you contact us.

Response from Care.comOct 10, 2025

Thank you for sharing your candid feedback. We are truly sorry that your experience with Care.com led you to conclude that our platform contains scams and fictitious jobs. We want to be absolutely clear: we have a zero-tolerance policy for fraudulent or unsafe activity. The safety and security of our community is our highest priority, and we invest continuously in dedicated teams and technology to monitor and vet listings. We investigate every single report of suspicious activity immediately. We regret if you felt that your reports were not acted upon quickly enough. Our commitment is to swiftly remove any listing that violates our safety standards, and we are constantly working to improve these processes.

Response from Care.comOct 3, 2025

Thank you for your feedback. I'm sorry to hear that you didn't have a positive experience with the site. We like to invite you to email us directly at [email protected] to share more details about the issues you’ve encountered so we can address them. When you do, please include Reference Number REV-025901 when you message.

Response from Care.comOct 3, 2025

Thank you for your feedback. I'm sorry to hear that you didn't have a positive experience with the site. We like to invite you to email us directly at [email protected] to share more details about the issues you’ve encountered so we can address them. When you do, please include Reference Number REV-2025-10-03-31292755 when you message.

Response from Care.comOct 2, 2025

Thank you so much for sharing your thoughts. I will be sure to share your valued feedback with our product team!