Miriam
Excelente experience
Excelente experience! Thank you so much for awesome services Miriam
Response from Care.comOct 14, 2025
We're so thrilled that you have been having a good experience! Thank you for letting us know!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing6,298 approved reviews, newest moderated first
Miriam
Excelente experience! Thank you so much for awesome services Miriam
Response from Care.comOct 14, 2025
We're so thrilled that you have been having a good experience! Thank you for letting us know!
Raquel R.
I have been member of care.com for 9 years and most of my best jobs I got here!!!
Response from Care.comOct 14, 2025
Thank you so much for sharing! We love seeing this!
Nora S.
Since becoming a member in 2017, care.com has provided me with a consistently excellent experience, enabling me to find trustworthy clients. I appreciate care.com's support.
Response from Care.comOct 14, 2025
This is wonderful to see! Thank you so much for sharing this!
Naomi Ohemeng F.
They are very trustworthy
Response from Care.comOct 14, 2025
Thank you so much for sharing this! We are so happy to see it!
customer
The caregiver accidentally confirmed the appointment but didn't notify Care.com. I have been attempting to get my refund without response from Care.com. I was left without a caregiver which is terrible customer service.
Response from Care.comOct 14, 2025
Thank you for your feedback! We will review this and reach out to you via email to assist. If you'd like to contact us in the meantime, please email us at [email protected] or call us at 888-498-1821. Please include Reference Number REV-025954 when you contact us. Thank you!
Stephen L.
Scam website. I signed up for this once, never used it and then they raised rates and billed my credit card a year later. I attempted to cancel and they refused to refund. STAY AWAY, FRAUD, SCAM.
Response from Care.comOct 17, 2025
Thank you for your feedback. I'm sorry to hear that our auto-renewing membership policy wasn't more clear. That is not our intention. We're happy to review your account with you; please reach us through at [email protected] or call us at 888-498-1821. Please be sure to include Reference Number REV-025952 when you contact us.
Melody P.
Christina was great! My daughter enjoyed her time with her and was asking about her next “playdate” with Christina after she left. Christina was very structured and sent me updates during the day which put my mind at ease. She did crafts with Parker and some homework worksheets I left behind.
Response from Care.comOct 14, 2025
It's fantastic to see this! Please consider sharing your positive experience with your caregiver by leaving a review on their account. See our Help Center article for directions on how to leave a review, or you can also contact us via email at [email protected] for assistance as well. Thank you!
Ceylan Y.
I subscribed for only 3 months, and a year later I realize they kep charging me every 3 months for the past year. I haven't even logged in. They are the worst, DONT EVER GIVE YOUR CREDIT CARD INFO TO THIS COMPANY. The internet is littered with hundreds of families who have been tasken advantage of in the same way, They have NO EXCUSE.
Response from Care.comOct 22, 2025
Thank you for your review. We sincerely apologize for the negative experience you described. Please contact us through our Help Center and reference REV-025949 so our team can immediately look into the issue and ensure it's resolved to your satisfaction.