Care.comReviews of care.com

I paid a significant annual fee to find and contact qualified child care. The platform however, now (a change) POSTS PUBLICLY offers that we make to providers we specifically select —no option to opt out. Their customer support confirmed this is the only way to contact a preferred provider. Just speculating, it widens their net to drive revenue at the expense of customers’ ability to target specific choices. Trying SitterCity now.

It’s an inconvenience to have to login to Care to read and reply to a message from a perspective clearer.

I can never get through to the Caregiver. I have not hired a caregiver as of yet so far it’s not been a very good experience.

care "offre" des services d'une incompétence incroyable. ne vous fiez pas a cette entreprise qui semble prendre notre argent et se moque du reste...........c'est inadmissible de traiter des clients comme cela. nous attendons depuis le 22 decembre un echange car nous avons recu une commande erronée concernant la taille commandée; Care a reconnu l'erreur devait renvoyer la bonne taille ce qui n'a tjrs pas été fait malgré nos efforts pour les appeler et ou leur ecrire.

There were several applications. Not everyone understood the criteria. Eventually I found the right person and so far that has worked well.

Listed a tutoring position / homeschool that we were willing to pay up to $50 an hour. So we got a few responses and picked a local canidate whom had rates starting at $25 an hour. With reoccurring rates of $25-$50 an hour. We spoke on the phone then sat down for an in person interview we loved her and wanted her to start next week.. So she said she would send her agreement out the following day and she did. When we reviewed the agreement the rates were $100 an hour. Needless to say we can not continue with her as are range clearly listed in the job ad was $50 max. Very disappointed on all fronts so far as most applicants have starting hourly rates above what we offering. If you need more please don't apply.

The company itself (not the agents or caregivers) is so sneaky and greedy. They do not tell you that they're about to charge you or send you a receipt, they just keep quietly charging you every 3 months after signup (and hope you don't notice), and at signup they make it sound like it's $75 annually which isn't bad. But NOPE, it's $75 plus taxes and fees (so really $82) every 3 months, which is so ridiculous! And there isn't a variety of plan options. You either pay this crazy rate which tallies to be about $330 a year or you pay $38 a month. Highway robbery. I'll just go to Craigslist thanks.

I spoke to a kind man named Mocha. He stayed with me with great care until everything was completed. I was not able to use my laptop, and I had to get a brand new phone which was a great expense for me and my family at this time. He stuck with me and sorted out the "trolls and gremlins" in this strange electronica process. Thank you for being a "CARING" !!