Cardclaimcenter.com formerly eclaimsline.com!
Card Claims Center (cardclaimcenter.com) has 702 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Chioma mary U.
The process was fast in all word their services was excellent
Response from Card Claims CenterJul 6, 2026
Thank you for taking the time to leave us a review. We are so glad you've had a positive experience with us. Your satisfaction is our top priority. Best regards, Chemia H. Card Benefit Services Social Care
Kerry
Our first claim on a credit card through Capital One. It was made very easy and reimbursement was completed within a few weeks.
Response from Card Claims CenterJul 2, 2026
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service, and we truly appreciate the positive feedback. Your satisfaction is our top priority. Best regards, Chemia H. Card Benefit Services Social Care
Brian
I backed into a parked car with my Hertz rental car, and Card Benefit Services covered the damage. While Hertz did a rather bad and very irritating job of dealing with the issue, Card Benefit Services took extra steps to help overcome Hertz's incompetence. This made the experience much better.
Response from Card Claims CenterJun 30, 2026
Thank you so much for your kind words. I’m glad we could help turn your challenging experience around. We truly value having you as a cardholder and appreciate your trust in us. Please don’t hesitate to reach out if there’s anything else we can assist you with. Best regards, Chemia H. Card Benefit Services Social Care
RICHARD
Did not realize I had this auto isurance benefit. My wife suggested I call. Your rreps were very courteous and efficient in identifying my eligibility, and then guiding me thru the process of filing a claim. Excellent communications throughout.
Response from Card Claims CenterJun 30, 2026
Thank you for taking the time to leave us a review! We’re thrilled to hear that you received excellent service. Your support means the world to us and is truly invaluable. Best regards, Chemia H. Card Benefit Services Social Care
ANDREW G.
It was easy to submit my claim and I got paid back in full. Perfect experience
Response from Card Claims CenterJun 25, 2026
Thank you for taking the time to leave us a review. We are so glad you've had a positive experience with us. Please don’t hesitate to reach out if there’s anything else we can assist you with. Best regards, Chemia H. Card Benefit Services Social Care
Terry W.
claim took over 2 months to resolve--we did not cause the damage (car hit in parking lot when we were not present) even with this insurance and good primary insurance we were still out of pocket for over $800
Response from Card Claims CenterJun 25, 2026
We regret the delay in resolving your claim and sincerely apologize for any inconvenience this may have caused. Thank you for sharing your feedback on Trustpilot. Your input is invaluable in helping us identify areas for improvement and enhance our service. Best regards, Chemia H. Card Benefit Services Social Care
Scott
Very helpful and understanding and very honest and responsive. Make sure you ask a lot of questions about all aspects (your insurance policy, notification and filing timeline, documentation to upload, etc.). They are very knowledgeable and will provide great explanations and advice, but you need to ask questions if you have not been through the claim process before.
Response from Card Claims CenterJun 23, 2026
Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience and received great service. Your satisfaction is our top priority, and your kind words mean the world to us. Best regards, Chemia H. Card Benefit Services Social Care
David
Long process for less than $1,000. Everything was paid at the end.
Response from Card Claims CenterJun 15, 2026
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service. We are grateful to have you as a valued customer. Please don't hesitate to reach out if there’s anything else we can assist you with. Best regards, Chemia H. Card Benefit Services Social Care
