Car CityReviews of carcity.com

Friendly people not pushy at all and payments that where not to high I couldn't work with them

i was excited about finding a car that would fit my 3 children and in a price range that worked for me and the guy that helped me was really nice but once I got the car and I had to contact orbit leasing it went all bad. The lady Sarah that helped me was extremely rude I called because I had to have my payment in by 5pm or they would cut my car off. The way they treated me was so rude out of all the years in my life I have never felt so disrespected she even told me if I didn't be quiet she would cut my car off right now while I was at work. I would never recommend anyone to car city. I am a manager and I would never treat my customers the way they treated me I felt ashamed and embarrassed when I walked in to pay my bill. I would rather take a hit on my credit then to deal with orbit leasing ever again I'm so disappointed in the customer service and I will make sure I spread the word to my fellow peers

If u need a car quick try car city.

They were awesome

The warranty is the way to go.

This is my second vehicle with Car City. The lease and all the paperwork went smooth. My only complaint would be that in the beginning of my first lease I had difficulty making a payment one week. I was honest and polite with the office staff. The were pretty rude and unforgiving. One time they called my cell at work on a day I was scheduled to make payment. I was away from my phone and did not answer in time. They assumed I was not answering on purpose and shut off my car. I called and explained. They turned back on my car. And I made payment 15 minutes later on person.

Bought a car here in November. Had it a week had to take it back for a new starter and numerous oil leaks. They did give me a loaner thank god but during this experience the guys were not none to friendly. Felt like a total bother but when you first go in to buy a car they pour on the charm!!!

I had a great experience in the beginning but once we had issues with the vehicle within the first 3 days trouble started. Even though I have a car city in my town I was made to drive to another center to sign paper work on the second vehicle I found to replace the original vehicle. The paper work was not ready for me to sign even after multiple phone calls confirming what time I would arrive from me and the other dealership in my town. The second trip was costly and I had to get out of work early to drive to the other dealership out of town to get there before they closed. I truly believe this could have been avoided and streamlined. I have a small child who we had to get out of daycare and take with us as well. This was an inconvenience for my family. The experience of waiting to find out what was wrong with the vehicle was a confusing and long process. Promises of phone calls multiple days that never happened and I had to call back everyday to later find out we would have to choose another vehicle. Very unorganized situation.