Kris
Great experience second car I have…
Great experience second car I have purchased wonderful at the Muskegon store.

Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listing528 approved reviews, newest moderated first
Kris
Great experience second car I have purchased wonderful at the Muskegon store.
Laurel
They were friendly and very easy to work with on finances. I got a great used SUV!
Billy
Friendly staff excellent service
Luther
This is the three car we have bought here
Corey
I love the vehicle I got. It's nice, and runs and rides very nicely. But my issue lies with the staff at the South bend, IN location. The assistant manager Jenna was incredibly rude, and condiceding. And the manager Jeff thinks he is slick. Blatant disregard of what I asked to be fixed o nthe vehicle after my purchase. And then tried to lie to my face e when I asked him about why it got messed up. All in all they have decent vehicles, but they need to work on the staff situation.
Response from Car CityJun 15, 2018
"Hi Corey. Thank you for your review. We apologize you had a poor experience at one of our locations. We strive to treat everyone like family. We will discuss your situation with Management and staff. Please feel free to call us at 888-CAR-CITY to discuss with Management in order to help improve our service."
JZ
Fast. Especially given what happened with my leased vehicle I had with Car City... four months before I was set to turn it in -- the engine went out. Orbit and Car City were both stellar. I'm very happy.
Betty B.
Do not go to car city, they tried to sell me a car that was in accident and did not tell me about it, i got no car fax after a week started to have problems , instead of making it right , wanted me to have my insurance pay for it. I would like to know how these people sleep at night.
Response from Car CityJun 13, 2018
Hi Betty, thank you for your review. We give all of our customers a Vehicle History Report that mentions any sort of documented accident the vehicle has been in. Within the first 30 days of getting a vehicle, we gladly fix any issue that may come up with a vehicle. Unfortunately, upon looking in your file, I do not see any communication regarding the issues you are discussing. You are welcome to call us at 888-CAR-CITY to speak with a Manager on how we can improve our processes and services.
Suszette
You Guy's are the best