Sybil
Ordered Lexmark 1 print cartridge
I did the initial set up of the new cartridge and black and blue printed. when I print, only blue ink prints! Not satisfied with purchase
Response from Captivate InkDec 2, 2015
Hi Sybil, we’re sorry to hear that you did not have a positive experience with your Captivate purchase. We strive to provide our customers with the most premium printer ink on the market and would love to have the opportunity to help troubleshoot or correct this for you. If you haven't already, at your earliest convenience, please contact us directly at 855-454-8444 or [email protected] to talk about the specifics of your situation. Thank you!