Captivate Ink is listed under Print & Graphic Design in Ithaca, Michigan.
Captivate Ink (captivateink.com) has 79 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Print & Graphic Design · Grandville, Michigan, Michigan
Excellent
Print & Graphic Design · East Lansing, Michigan
Excellent
Print & Graphic Design · New Baltimore, Michigan
Excellent
Print & Graphic Design · Madison Heights, Michigan
Excellent
79 approved reviews, newest moderated first
Tomoko
It was my first time shopping with Captivate Ink. Everything was nice and fast. I'll buy from them again.
Response from Captivate InkFeb 26, 2016
Thanks for your order and review, Tomoko! We're happy to hear that you had a positive experience with Captivate! We appreciate your business and we look forward to assisting you with your future printing needs. Have a great day!
RN
I ordered a bunch of ink and one of the cartridges didn't work. Customer service quickly sent me a replacement and I didn't have to return the one that didn't work.
Response from Captivate InkFeb 22, 2016
Thanks for your order and review, RN! We're glad you think our customer service is fantastic and that they were able to quickly send you a replacement. We appreciate your business and hope that you will choose Captivate again in the future. Have a good one!
Harold
Super service shipping and all.
Response from Captivate InkFeb 12, 2016
Thanks for your review, Harold! We're happy to hear that you had a positive experience with Captivate! Please let us know if we can assist you again with any of your printer ink needs. Have a great day!
Robert
Have not used cartridges yet, service was great!
Response from Captivate InkFeb 9, 2016
Hi Robert, thanks for your order and review! We're glad you think the service was great and we hope that your experience with our cartridges will exceed your expectations. Please let us know how the cartridges are working for you. If you have any questions, we'd love to assist you at [email protected]. Take care!
HAROLD
Several weeks ago I purchased ink and they did not install properly in my printer Everything went haywire and now printhead is mid-aligned and even with factory ink installed it no longer works right Sent message to them and to date have not received a reply Sending them back and will cancel cc card payment
Response from Captivate InkFeb 12, 2016
2/1/16: Hi Harold. We’re sorry to hear that you did not have a positive experience with your Captivate purchase. We strive to provide our customers with the most premium printer ink and the best customer service on the market. We searched our email records and we did not find any emails from you. I apologize if the email did not reach us. One of our customer service representatives is currently attempting to contact you, but if you would like, please contact us directly at [email protected] or 855-454-8444. Thank you! UPDATED 2/12/16: Harold, we have made multiple attempts to contact you via email regarding this review, but we have not received any responses from you. We are happy to help you troubleshoot what you are experiencing. This was included in the emails sent, but since you mentioned your printhead being misaligned, here is a link that we think would be helpful (http://www.cartridge-support.com/details?oem_id=9&oem_part_no=CB325WN+-+564XL&issue_id=0251#detailed_description). If we can be of any more help, please contact us directly at [email protected] or 855-454-8444. Thank you!
Jeanine
Fast shipping and great customer servive. Emailed them bc I was unsure about my order. I received a reply very quickly. They were very helpful. I also love the pens! My very picky hp printer accepted the cartridges without a problem.
Response from Captivate InkJan 26, 2016
Hi Jeanine! Thanks for the review and your kind words. We think our customer service representatives are pretty great, too. :) We appreciate your business and we look forward to assisting you with your future printing needs. Have a good one!
Bryan
the capaitibility is great. Saves a lot of money.
Response from Captivate InkJan 25, 2016
Thanks for the review, Bryan! We're glad that we are able to save you money. Please let us know if we can assist you again with any of your printer ink needs! Have a great day!
ROSE
This was a smooth transaction.
Response from Captivate InkJan 19, 2016
Hi Rose, thanks for the review! We're happy that this was a smooth transaction for you and hope that you will choose Captivate again in the future! Take care!