CapsuleReviews of capsule.com

I absolutely love using Capsule. They have been a game changer and I no longer deal with rude pharmacy personnel, problems with receiving and renewing prescriptions. There’s no difference for costs. I cannot even say enough positive things about them. Thank you!!!!

The pharmacists ignore doctors directions, holding medications hostage without cause. DONT USE! Especially if your health is poor, don’t let them make things worse!

I'm having a horrible experience with Capsule Pharmacy, which is also known as ClearRx and Capsule Corporation. I was treated at Affiliated Dermatology in Old Town Scottsdale this week and this dermatology practice has some kind of shady deal with Capsule Pharmacy that all of the scripts are sent through ClearRx to Capsule. Capsule is seemingly refusing to send my script to the CVS pharmacy that is across the street from my home. Instead, Capsule/ClearRx sent my script to an Albertsons that is far from my home. Capsule Pharmacy is also far from my home. I have provided them the address for my CVS pharmacy several times. It's like they are holding my script hostage.

Doctor ordered timely medicine through prescription - don't hear from Capsule for 18 hours re same-day delivery despite calling multiple times. Finally reach someone who says they don't have my prescription, which definitely was sent to them. Shortly after that they text me saying they don't actually have the medicine in stock and to use a different pharmacy. Will never use them again.

No major issues with Capsule. They usually have delivery slots that work for me- although I would say that the hour windows are pretty large. This can be a problem because Capsule Delivery folks are so nice, but don’t give you more than a 60 second warning before they arrive. I know most people aren’t really gonna be sitting by their phone for four hours waiting to jump up and run to the door. I work from home so it’s not a dealbreaker, but I wish they would give you more warning or a smaller delivery window before they show up.

I am currently waiting 3 days for insulin. Capsule didn't call. I have zero insulin right now and they will not deliver during a time when I am home. Be aware!!

After reading several reviews, I sort of wonder what all these complainers are talking about…..? For one, I personally made the choice to switch my prescription to Capsule because live in LA and I don’t currently have a vehicle (yeah yeah, crazy I know. But I’m in a great location within walking distance of anything I could ever need and if by chance I need to go further…! Hey, Weymo! Always a driverless vehicle beebopping the streets of the city willing to scoop me up and take me where I need to go! But I read people’s reviews saying: (in the nasal-est voice ever) “omgggg like im not ever satisfied unless i have something negative to say and im just itching post it here for the negativity lovers like myself to read, to heck with Capsule they even have a sneaky way of sneaking in a tip to the total right under your nose! Get it together Capsule. I have never once in the year or so I’ve been using them have had anyone try and sneak themselves in a little tip. No, definitely not. I have only had one major issue with them and it was more so with an individual employee, not Capsule in its entirety. If you’re like me and live in a big city and the idea of one less errand appeals to you, yeah I’ll recommend Capsule.

Repeatedly fail to deliver when they said they would. Intolerable hold times when you try to contact customer service. Why? Why did my doctor switch from Alto to these clowns? Either Alto or CVS are MILES better than this garbage. As others have said, 1 Star because I'm not allowed to go lower.