Canyon Legal GroupReviews of canyonlegalgroup.com

My experience with this group is they settle with the smaller debt and let the larger debt go to litigation where you end up paying the full amount plus penalties and fees anyway. I've done everything I'm supposed to and not even close to finishing after the 4 year program they proposed. Now they propose a loan to finish off the rest for an additional few years. The last summons I received for the largest debt in the program, I sent them the summons the day I received and they lost it for 2 weeks so now I have to defend myself and try to file a motion for an extension.

I’ve been in the program for over two years. It started out bad, it got better and now I’m completely frustrated with the program. After making consistent payments for over two years only 2% of our debt is settled. They continuously ask us to add extra funds to the program which was a question I asked before signing and was told only happens if we want to accelerate the program. Now I’m being told they won’t even represent us on any of the upcoming litigations because they have no funds available. They take their cut upfront and then leave you with no money to negotiate with….. biggest mistake trusting this company. I was talking to a supervisor named Marshon… tried calling him back and was told he wasn’t taking my calls. Then the next supervisor Chris tells me nothing was guaranteed and they now need to recalculate the funds we need to pay to the program because the original was only an estimate. Never during sign did they mention that but pushed how the relationship their lawyers had with the creditors that they were willing to take a loss if they couldn’t negotiate the debt within the stated amount.

0 would be more appropriate. It started well, I make payments every month they got 2 accounts to start to settle ($4K) until I got a litigation from one of the companies. At first, we made plans, they asked for additional funds to be able to make the settlement, fine i sent in $6790 in additional payment and was scheduled to give another $5000 in 3 months and an additional $1,000 3 months after that, perfect. They didn't make the first payment, even though i set the recording, i signed the paper work and so did the company suing me. I called every week the next month to a bunch of "or we'll look into it" "don't worry" until i get a new settlement from them. The settlement is EXACTLY the same, same amount, everything but they dare to ask me for an additional $3200 by 1st payment. I explained that i made $6790 in additional payment and i can go ahead and make that $5000 like i was originally supposed to. They told me that they used the additional funds to other accounts i had open and i don't have enough money. I was like what? i have almost $900 monthly payments, been paying for 22 months plus an additional $6790 payment and i don't have enough money to start a $3300 settlement? ABSOLUTE JOKE- THEY ARE SCAMMERS- DON'T USE THEM! THEY PLAY WITH PEOPLE'S MONEY, DON'T OWN UP TO THEIR MISTAKES.

Truly a professional and helpful experience. Answered all my questions, solved all my problems. Thank you! I stand firm in highly recommending Canyon Legal Group.

If I could give this Company a 0 I would. PLEASE don’t use them. They have taken over $16,000 of my money and provided me with ZERO help. I had a litigation filed against me and was promised when I signed up a Lawyer would be provided for me if this if this happened. Lawyer was not provided, I had to file a response on my on and then a Jusgement was made against me. This COMPANY is a flipping JOKE. They need to be SHUT DOWN. They can’t even explain what the almost $600 Service Charge Monthly goes to. DONT USE THEM. They never return calls either

This company tells you everything you want to hear but does nothing to keep there word. They have a bunch of people that work there and that are very good at reading from a card and cant do anything. I have have sued twice by collectors since i made the mistake of using them and ended up paying the credit card companys off my self.You will regret using them

I have been enrolled into the so called debt consolidation program in early 2019, The rep sold me the ocean but delivered a bottle of water! if that makes sense! what happened, or how this program actually work! 1. I didn't have any default on any of my cards, I just felt one payment to pay them all would make sense, but in reality what they do is ask you to sop paying and let your Credit cards or whatever debt you enrolled in go into default, this could take 6 to 7 months before the creditors start calling you! and then another 3 months or so for the debt to be assigned to another credit collectors! in the meantime your credit score will plunge into the floor! 2. Canyon Legal will ask you to start making payment into the program to start accumulating money into your escrow account! they start paying themselves their fees upfront! so you are actually paying them for at least 6-9 months before they start the negotiation with the creditors! 3. You will get letters in the mail from all your creditors, Canyon will ask you to upload them into the portal! the portal is literally broken, after the upload is complete, it says done, but it never gets actually uploaded, how do I know? because I call Canyon the following day to confirm the receipt of the document but I get the usual answer, we didn't get it!!! I end up asking for the rep email to send him/her the documents then they will be able to upload it! 4. What happened to the documents that have been received by the rep? it gets uploaded, 100% no one looks at it! how do I know? I have been sued twice by the credit cards creditors, but before they sued me they have notified me in the mail, it is the same document I have uploaded and no one looked at from Canyon legal group, it is funny that 90% they never call you to discuss your options or try to tell you what or could happen, they just let it play it course! they are very bad at keeping customer on the alert and have 0% caring about you! the only time I get calls is when they ask for reviews! 5. They say we assigned lawyer to your case! ok sounds great! the laywer will call you for 30 minutes to tell you stop making payments and what to do if the creditors call you and that's all! reality check! the lawyer does nothing! if there is an issue requires a lawyer they send your case to the lawyers network to see if any lawyer willing to take your case, if you have been sued! guess what they give him 7 days to resolve it, if no agreement reached they send it back to the inhouse negotiators "useless"! pretty twisted process! and if you don't call Canyon and stay on top of your case! trust me you will lose the case against you to the creditor in the court! 6. It is very important to keep the customer up to date, specially with these kind of issues, the portal and communication is very very critical to keep you posed! Canyon Legal Group are very bad at those two, the portal doesn't have the proper communication methods, nor have the negotiators current status of where they at, no trails or logs! 7. The negotiators: oh man don't get me started! i have asked the Rep many times to keep notes for the negotiators in the log every time I call, guess what! those notes never reaches the negotiators! they also don't negotiate in your best interest! they look at your escrow account! and that's all! I have literally told the rep from the start of the program leave this note in my account "if any credit collector willing to do lump sum then let the negotiators reach out to me and I will work with them to make the lumpsum available". no one from the negotiators have ever reached out to me nor send me an email to ask me if I have option for closing a debt with lumpsum and if I have the money to do it! after all, every month you are in the program you are paying monthly service fees! so in their interest to keep you as long as they can or as they told you how many years the program will run! don't keep your hopes up that the negotiators will work for your best interest! 8. I have zero start rating for Canyon Legal Group, because this is not a program I suggest to anyone, you are better do it yourself! call the credit card companies and work with them a deal! they have way better options when you reach out to them directly! 9. I would never ever in my life would try to use a debt consolidator ever, specially Canyon Legal Group! it is not a scam! it is legit but the process is twisted and doesn't really help you! 10. I am trying to fix my credit score as result of the program! Canyon failed to work with my during the negotiations with the creditors, they failed to keep me informed! they failed to set debt priority! they failed in all aspects of making customer priority! The above review is based on my personal experience with Canyon Legal Group, this is my 3rd and last year to finish the program, not because they did their job, no, it is because I stayed on top of it!

So far I’m very disappointed.I was told the program would be over in 51 months and I’m told now it will take an additional 16 months .