Canyon Legal GroupReviews of canyonlegalgroup.com

Horrible...they rob you and when I say rob you, they literally charge you unlimited amount in fees even though they promise you there won't be any further fees. Even after you graduate from their program and any leftover amount is supposed to go back to your bank account, they will charge you a huge portion of the leftover amount in fees and only refund you 20%. This is what happened with me.

The Canyon Legal Group is a bunch of lying thieves! They charge you 19% of the total debt they are supposed to be advocating for you. You Pay Them Up Front!!! Before they even beging working on your debt. So, $100k of debt. You pay them for 20 months before they even make the first phone call. In the meantime, interest is accruing on your debt, and your credit completely tanks. Now for the fun stuff. Almost no communication over the 4 year contract. They do nothing to prevent the harassing phone calls or letters. They literally do nothing! Let's talk about the additional fees they bury in the contract. 48 moths = nearly $7000 more dollars in fees. So, for $100k in debt...you pay them $26000 to do absolutely nothing. NOTHING! I received all of the debt settlement letters and had to send them a copy. The creditors already aggred to settle. All they did was charge me addition fees to pay them out of what little money was actually left in my escrow. So, to recap. I paid them in advance. Them I paid hidden fees. Then I paid them to pay my already setteled debt. Now, more goid stuff. Your contract is only an estimate. Because they are an incompetent group of thieves, your program has to be extended. Their hidden fees will make you about $10k short and tgey couldn't even arrange the settlements within the allotted 48 months. I can pick up a phone and make it happen today. Oh but wait, i gave them $26000 to do that so I don't have any money in my escrow. There is a sucker born every minute and I learned a very valuable and expensive lesson. Canyon Legal is a den of thieves. I hope they rot in hell! Save your money. Get a real lawyer, or work with your creditor to settle. Also, don't let your wife put anything in your name....EVER!

This company will bilk you dry and not do what they say. Don’t trust a word they say. I finished the program last October of 22 and we are sti waiting to have creditors paid. We went to court without any help from canyon legal. It’s been a nightmare.

If I could give this company 0 stars, I would. The worst CS I have ever experienced in my entire life. You would be better off calling the creditors yourself and working the debit out yourself, they will be willing to work with you (I wasnt aware of this option). Canyon is a sales company preying on people. Once they get you, they completely forget about you. I was in the program for 3 years, and never got one phone call from anyone! I always had to call them. Finally in April of last year, I got the call that they had my last two accounts settled, I accepted and they lady told me I would be on auto-extend to accommodate the payments. I accepted. Fast fwd to December and I haven't heard from anyone, so I called to follow-up and they told the cancelled me back in Nov because no money was being drafted anymore. I asked why I wasn’t informed and they had no answer. Come to find out that the two accounts that were supposed to be settled, never were because they dropped the ball on getting the settlement letter. Now they closed my account and refuse to reopen the account because I have litigated debts (which they caused and didn’t follow through on settling) and basically told me I have to deal with the law firms myself. I tried to escalate multiple times but they do not want to deal with me or their blatant mistake. They have constantly dropped the ball and have caused me a lot of grief. Now, I have to try to deal with these law firms myself. Should have never joined this program and should have dealt with this myself from the beginning. Dont let them do this to you!! Customer Beware!

Worst customer service I've ever experienced. I was a client for three years, with about one more year to go before being debt free. When I was laid off in August, I rescheduled my September and October payments, and sent a reduced November payment with plans to resume full payments in December as I found a new job. With absolutely no warning, Canyon Legal Group refunded what was left in my escrow account and cancelled my program. They left me high and dry, with no notice and active payment plans to creditors. At no point did customer service warn me if you miss X amount of payments your account gets canceled. I feel completely shafted. WORST. HORRIBLE. CHEATERS. I would have found a way to make a payment in November if they reminded me of that portion of the contract. I had finished paying off the entire service fee Canyon Legal charges you and all their legal fees, but was left high and dry to start over with another company that will charge me thousands of dollars in new services fees and new legal fees - all because Canyon Legal Group didn't care enough to let me know - they were paid their money and instead of empathizing with a customer, they walked away. I am so disappointed, upset, and angry because their customer service is unquestionably the worst I've ever experienced in my life.

They tell you to add more funds when you can so I added $13,000 but I still have to make all of my payments anyway. My enrolled debt was $66,628, my accepted offers totaled $38,067, my final payments will total $58,544. So they are pocketing over $20,000 and I only saved $8,000 when all is said and done. The last attorney that was trying to get ahold of me for my annual review had a spam number so I emailed them and never heard anything back. Sorry I don't answer SPAM numbers. Customer service basically told me if I didn't like what they was doing then I could pay the creditors myself. No help what so ever and now they don't want to talk to me. Don't use this company!!!!!

A lot of false hopes and promises. Simply all talk on the phone, but no action in court can't even make complete eye contact and they didn't even cross-examine witnesses even though they said they were. They will even ask you to do things that don't benefit you, and they mishandle things a lot. It's almost like they're new at their job. The members of their groups even miss court appointments. When they do finally call you back, they are negative. Too many pessimists people in their organization. Once they get you in a contract, they really change. I will not recommend them. Bad defense attorney. It is like they're on the prosecutor's side.

So many layers and you can only speak with customer service. CS puts in a request for info and you never hear back from anyone.